Working with victims of domestic abuse

Make sure you know what to do if a client tells you they are experiencing domestic abuse, and where to signpost them for support.

Actions to take

If a client discloses being a victim of domestic abuse, follow the guidance in this chart explaining what actions to take:

What to do if a client discloses domestic abuse(pdf, 119KB)

Victims of domestic abuse need to know that they will be taken seriously and that their rights will be enforced. They need to have accessible options and be supported to make safe changes for themselves and their children.

Whilst the risk of staying may be very high, simply leaving the relationship does not guarantee that the violence will stop. In fact, the period during which a victim is planning or making their exit, is often the most dangerous time for them and their children. It is vitally important that victims are also supported while living with their abusers. If a victim feels that they will not be given ongoing support while they stay with an abusive partner, they are unlikely to seek help from the same person or organisation again.

Sources of help

There are many organisations that support people experiencing domestic abuse.

Find out more

Updated: 23 February 2016