How to report crime

Information on reporting crimes including graffiti and anti-social behaviour in the borough.

By phone

  • Call 999 if a crime is happening now or someone is in immediate danger
  • Call 101 to contact local Richmond upon Thames Police in a non-emergency situation
  • Contact your local Safer Neighbourhood Team


To the Police

In the Greater London area (which includes Richmond borough), you can report some types of crime to the Metropolitan Police online. This should not be used if an urgent response is needed.

To the Council

You can report incidents of anti-social behaviour or hate crime to the Community Safety Team using our online form.


If you have information about a crime which you would prefer to report anonymously, contact Crimestoppers, either by:

  • freephone on 0800 555 111, or
  • using their online form.

If you suspect terrorist activity

Ring the anti-terrorist hotline confidentially on 0800 789 321.

Graffiti reporting

Graffiti is a criminal offence. If you are a victim or witness of graffiti, report it first to the police.

To ensure the graffiti is removed see the Graffiti removal page.

More information on reporting crime

More information on reporting crime can be found on the Metropolitan Police Reporting Crime web pages.

Contact the Community Safety Partnership (CSP)

Community Safety Partnership
3rd Floor Civic Centre
Twickenham TW1 3BZ
Telephone: 020 8891 7777

The Community Safety team’s phone and mailbox are monitored during normal office hours. For assistance at other times, please check the CSP A-Z of Frequently Asked Questions.

Updated: 1 March 2018