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COVID-19: Guidance on managing your business safely

User guide

NHS COVID-19 app

The NHS COVID-19 app was launched in September 2020. Once downloaded, it will allow people to report symptoms, order a coronavirus test, check in to venues by scanning a QR code and it helps the NHS trace individuals that may have coronavirus.

Guidance for businesses in the hospitality and entertainment sectors

Guidance for people who work in hotels and guest accommodation, indoor and outdoor attractions, and business events and consumer shows. Read the Government guidance.

Guidance for outdoor hospitality

Read the guidance for outdoor hospitality (pdf, 147 KB).

Face coverings

In England, face coverings are now required by law in most indoor public places and on public transport, including taxis. Further information can be found on GOV.UK.

Risk assessment template

The risk assessment template (MS Word, 876 KB) has been developed to help businesses implement the Government COVID-19 secure guidelines.

Guidance for workplaces 

Richmond Council has produced a guidance leaflet on how to safely operate your business (pdf, 62 KB).

See further guidance on how to be safe at work:


Travel advice

For help and advice on how to protect people from coronavirus (COVID-19) in your workplace contact the HSE.

Updated: 14 December 2021

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