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Richmond Council declares support for people of Ukraine

4 March 2022

Following the Russian Government’s invasion of Ukraine on 24 February, the Leader of Richmond Council has issued a statement of support for the people of Ukraine, and their family and friends living in Richmond upon Thames.

Sources of help and information are listed below.

If you are concerned about British nationals who need assistance in Ukraine

Consular support is still available to British nationals through the Foreign Commonwealth and Development Office helpline (open 24 hours, 7 days a week) on:

  • +380 44 490 3660 (from Ukraine)
  • +44 (0) 1908 516666 (from the UK)

Find UK Government advice about the situation in Ukraine.

If you are concerned about non-British family members in Ukraine

The British Government has announced that British nationals and people of any nationality settled in the UK will be supported to bring family members to the UK. This includes immediate family members (under Family Migration visas) as well as parents, grandparents, adult children and siblings (under the Ukraine Family Scheme).

To check your eligibility and begin the application call the helpline (open 24 hours, 7 days a week) on:

  • From Ukraine: +44 808 164 8810 – select option 1
  • From the UK: 0808 164 8810 – select option 1

Find further information on UK Government guidance support to Ukrainian nationals and their families

If you are a Ukrainian national in the UK

The Home Office has agreed some temporary concessions to support Ukrainian nationals currently in the UK who are now unable to return when their existing visa expires.

If you are in the UK and need assistance, contact UKVI on 0808 164 8810 – select option 2

Monday to Thursday (excluding bank holidays), 9am to 4.45pm.
Friday (excluding bank holidays), 9am to 4.30pm.

Find further information on UK Government guidance support to Ukrainian nationals and their families

If you need legal advice

The Ukraine Advice Project UK offers free legal advice on UK immigration, visas and asylum by qualified legal advisors for Ukrainians affected by the crisis.

Send details of your circumstances and the advice you need to

Find further information from Ukraine Advice Project UK

If you want to help

The Disasters Emergency Committee has launched a Ukraine Humanitarian Appeal on behalf of 15 major charities who are in Ukraine and neighbouring countries supporting refugees and displaced people. Donate now

To make a donation towards the UN's humanitarian work, visit Ukraine Humanitarian Fund UN Crisis Relief

Message from the Leader of the Council on Friday 25 February 2022

Councillor Gareth Roberts said:

“As more news comes from Ukraine today, my thoughts are with the Ukrainian people.

“The situation is developing quickly. I know we have many people who live or work in this borough who are incredibly concerned for friends and families in Ukraine, and I know many residents will also want to help. Please keep an eye on our website and social media channels in the coming days and weeks, where we will continue to share ways for residents to offer support and highlight support available for Ukranian nationals impacted by the invasion.”

York House in Twickenham will be lit blue and yellow this evening (Friday) as a demonstration of the borough’s support for the people of Ukraine.

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Up to: March 2022

Updated: 14 March 2022

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