Egress Switch adds an additional layer of security (encryption) to emails, to ensure that personal information can be transferred safely. We use it to communicate securely with organisations and individuals outside the Council, including members of the public.
Partner organisations working with the Council must use Egress when exchanging emails and files of a confidential nature. Members of the public can decline to receive information via Egress Switch, but doing so means you accept the risks of using other methods of communication, which are not as secure.
Using Egress Switch helps the Council to comply with Principle 7 of the Data Protection Act.
To read and reply to emails sent via Egress Switch, you will first need to register. Registering is a quick, free process, and no software needs to be installed.
Once you are registered to use Egress Switch, you will be able to send emails securely.
Alternatively, if the Egress software cannot be installed, you can use the Egress web portal.
Please visit the Egress Switch website for further information on Egress including advice on accessing Egress packages on mobile devices such as iPhones, iPads and Blackberrys.
If you cannot find the answer to your query, please contact ICTNews@richmond.gov.uk.
Updated: 1 October 2014