Council urges residents to be cautious over scams

Release Date: 15 November 2017

Richmond Council is urging residents across the borough to be vigilant following an incident where a 95 year old social housing resident was scammed by someone claiming to work for the Council.

The scammer got access to the resident’s home by claiming to be fixing a leak in the home above. When they gained access to the women’s flat they distracted her while taking her life savings.

Cllr Mark Boyle, Cabinet member for Housing, Public Health and Community Safety said:

“I am always shocked and saddened to hear of scam artists taking advantage of our trusting and vulnerable residents and would urge people to exercise caution when someone is asking to enter your property. 

“Residents should be particularly vigilant if approached by someone claiming to work for the Council or other official organisations. If you cannot verify their identity you should not disclose any personal details or let them into your home. 

“You can check the identity of Council staff by asking to see their Council ID Card or by calling the Council.”

If you suspect you have received a fake call then report the information to Action Fraud, or you can call Action Fraud on 0300 123 2050 (please note this number will be charged at your normal network rate). They are open Monday to Friday 9am to 6pm.

Notes for editors

If you are a journalist and would like further information about this press release, contact Lyle Skipsey on 020 8487 5182.

Reference: P529/17

Updated: 1 December 2017