Release Date: 07/02/2017
Free doorstop security devices to prevent elderly residents from becoming victims of bogus trades’ people and cold callers are available thanks to partnership work between Age UK Richmond, Richmond Council’s Trading Standards Team and the Safer Richmond Partnership.
The doorstop packs contain anti-cold caller door stickers and details of how residents can have security chains, letter-box visors, door mirrors and spy holes fitted free of charge. There are many types of doorstep scams, but there are five main types residents should be aware of:
Richmond Council’s Cabinet Member for Community Safety, Cllr Stephen Speak, said:
“The free doorstop security packs contain invaluable advice and free services to prevent elderly residents from becoming victims of bogus callers and trades people and I would urge residents to get in touch and take advantage of this free safety offer.
“We’re delighted to team up with Richmond Age UK and our partners in the Richmond Safer Neighbourhood team to provide this free service. The safety of our residents is of paramount importance to the Council and we will always do whatever we can to protect them from unsolicited doorstop callers and rogue trades’ people.”
Stephanie Mackenzie, Marketing Coordinator at Age UK Richmond, added:
“We are extremely grateful to the Richmond Parish Lands Charity who awarded us funding for this much needed doorstep safety initiative. We want to give people the confidence to say ‘no’ to rogue callers and encourage older residents of the borough to take up our offer of free security devices.”
Richmond Council’s Trading Standards Team is currently warning residents to be on their guard against a delivery scam. A person rings the doorbell and tells the person they have a package for them but the sender did not pay the full delivery charge. The rogue trader then asks if the recipient ‘wouldn’t mind’ paying a £1 shortfall. The delivery person then claims it is ‘not company policy’ to allow delivery people to take cash and ‘would you mind inserting your card into this card reader and enter your pin?’ The victim’s bank account is then emptied.
To arrange a free appointment contact Age UK Richmond’s Handyperson Service on 020 8876 0620. For more information call Age UK Richmond on 020 8878 3073.
For consumer advice and information contact the Citizens Advice Consumer Service on 03454 04 05 06
Updated: 20 July 2017