Improve your chances at quitting smoking with the new bespoke telephone support

Release Date: 15 August 2017

Richmond smokers who want to kick the habit can now get help from a new bespoke London telephone support service, giving expert advice on how they can quit for good as well as regular motivational phone calls from a specialist stop smoking advisor.

Earlier this year, Richmond Council launched a new, free stop smoking service for people who live, work, or are registered with a GP based in the borough. The service provides confidential face to face advice and support from specialist advisors, as well as free stop smoking materials and medication such as Nicotine Replacement Therapy. Research suggests that NHS Stop smoking services still remain the most effective intervention to help people quit smoking.

This new Pan London service will complement existing stop smoking services by offering a telephone service for residents who are unable to commit to the 4 to 8 week, face-to-face Council programme. When Richmond upon Thames residents call the free number 0300 123 1044 to access the stop smoking information they will be offered a series of individual regular phone calls from a specialist advisor.

Cllr Mark Boyle, Richmond Council Cabinet Member for Public Health, said:

“We believe that around 11% of local residents smoke. And, last year over 200 deaths in the borough were attributable to smoking. Smoking is the biggest cause of preventable ill health causing cancer, heart disease and diabetes.

“In short, smoking kills and adds a considerable burden on local health and social care services.

“We want people to know that support is available at a place near you or on the phone to help you give up smoking.

“Together with our new face-to-face Stop Smoking Service, this telephone support line will help even more people to quit the cigarettes for good.”

Visit our stop smoking page for more information or call the bespoke NHS Smoke Free line on 0300 123 1044.

There is also information available about quitting on the Stop Smoking London portal.

Notes for editors

If you are a journalist and would like further information about this press release, contact Elinor Firth on 020 8487 5159.

Reference: P375/17

Updated: 31 August 2017