Councillor Call for Action

Councillor Call for Action is a way for Councillors to respond to local community concerns by referring them to the Scrutiny Committee.

How it works

Councilllors must give written notice that they wish a Councillor Call for Action (CCfA) to be included on the agenda of the relevant Scrutiny Committee. When completing a CCfA form Councillors should:

  • state what the issue is
  • state what action has been taken to resolve the issue
  • include an outline of the resolution being sought
  • indicate any other organisations that are involved in the CCfA

After receiving a request the relevant officer, with the consent of the Chair, will include the item on the first available agenda of the Scrutiny Committee for it to determine whether the request is valid.

The initial report allows the Committee to decide whether or not to add the issue to its work programme. It will include information on:

  • what the Councillor is requesting as the proposed outcome (with an opportunity to speak to the item)
  • action taken before the Call for Action
  • any other known information
  • exclusions process information
  • which organisations/service managers would be affected
  • potential resource implications
  • whether and when to include the CCfA into the work programme


The Committee will consider a CCfA that:

  • has been submitted in relation to a matter that affects a single Ward;
  • has been submitted by a Councillor from the Ward affected;
  • is in relation to a local crime and disorder matter or any other matter affecting the ward of the member (including a matter that relates to the Council’s partners involved in the delivery of Local Area Agreement Targets);
  • specifies what existing avenues have been exhausted and that this is considered to be a matter of ‘last resort’; and
  • has been submitted on the prescribed request form.

The Committee will not consider a CCfA that is:

  • a vexatious, persistent, unreasonable or discriminatory request;
  • a planning, licensing or regulatory application; or
  • a matter where there is a statutory right of recourse to a review or appeal.

If the Committee decides not to exercise any of its powers, it must notify the Councillor and give its reasons.

What happens next

Once the CCfA is in the Committee’s work programme it will receive:

  • a report including the background to the CCfA
  • comments from partner organisations
  • other information submitted for consideration by the Committee
  • evidence from appropriate experts

The Committee will seek to recommend a ‘resolution’ to the CCfA. This may include recommending that no action is taken. The Committee will make its recommendations to Cabinet and/or partner organisations as appropriate. The Committee will monitor the implementation of its recommendations.

Updated: 24 February 2015