Contact the Adult Social Care Access Team
The Adult Social Care Access Team is the first point of contact for all referrals and general enquiries about Adult Social Care.
You can contact them from 9am - 5.15pm, Monday to Thursday and 9am - 5pm, Friday.
Phone: 020 8891 7971 (prefix 18001 for Textphone Users)
SMS Text: 07507 512 733
Fax: 0800 014 8359
Where to find us
Appointments may be necessary to see a specialist worker.
For emergency queries outside office hours, you can call our Adults Emergency Duty Team on
Phone: 020 8744 2442
Minicom: 0845 600 7752
Type Talk: 1800 1 020 8744 9414
The service is available from 5pm - 8am, Monday to Friday and 24 hours at weekends and on Bank Holidays.