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Business Rates
Your Business Rates bill is based on the rateable value of the property and the multiplier.
The rateable value is set by the Valuation Officer who works for the Inland Revenue Valuation Agency, not the council. The rateable value is based on the rental value for which a property could have been let on the open market on 1 April 2008 – plus the square footage, usage and location.
The Business Link website explains how Business Rates work, who has to pay Business Rates and the process of how Business Rates are calculated.
How to find out the rateable value of your business property
Contact the Valuation Officer at the following address.
The District Valuer
Valuation Office Agency
2nd floor, 1 Francis Grove
Wimbledon
SW19 4DT
Telephone: 03000 501 501
The Valuation Office Agency website has an online facility for determining rateable values.
This website will show a Summary Valuation for the majority of properties in the Borough. If you have any queries with regard to the valuation of a property you should contact the Valuation Office directly.
The calculation of Rateable Values is complex and the methods used will vary from property to property. More information about the factors involved and other general useful information is available at www.businesslink.gov.uk.
How to pay your business rates
You can use our online payments system or set up a Direct Debit online.
View your Business Rates account online
You can now view your Business Rates account online. You can see what we are charging you, what you have paid to date, what your future instalments are, and when they are due.
Contact Business Rates
The Business Rates Office is located at the Civic Centre, York House.
Online: Make an enquiry
Telephone: 020 8891 7725
Fax: 020 8891 7934
Our address
Civic Centre
44 York Street
Twickenham
TW1 3BZ
Customer feedback
We welcome both positive and negative customer feedback on the services we provide. If you wish to provide feedback please do so using our online feedback form.