Taxis

Your local taxi company is another way of getting out and about safely if you’re unable to use public transport.

London Taxicard Scheme

The London Taxicard provides door-to-door transport in licensed black taxis and private hire vehicles. Trips are paid for partly by the Council and partly by the Taxicard member. It is available to permanent residents of the borough who are blind or who have long term, severe mobility difficulties and difficulty using public transport. The member pays a flat fare of £2.50 plus any amount shown on the meter above £10.80.

Once you are a scheme member, you can book taxis via Computer Cab. You can either make bookings online or by telephone. You can also hail a Computer Cab taxi in the street or from a rank. Taxicard members booking online are able to track the progress of the booking via the Computer Cab website.

Find out more about the Taxicard here(pdf, 46KB).

Application pack

Download the Taxicard application pack (view our Personal Information Policy here)

• Application form(pdf, 122KB)
• Application letter(pdf, 28KB)
• Eligibility criteria(pdf, 60KB)

If you have any questions about the form, need help completing or if you would like a hard copy sent to you please call 020 8831 6312 or email AccessibleTransport@richmond.gov.uk.

When you have completed the application form, please return it with all the relevant documents to:

The Accessible Transport Unit,
4 Waldegrave Road,
Teddington,
TW11 8HT

Postage: Please make sure that you use the correct postage when sending in your application so that your application is not delayed. If you are unsure how much postage you require please have your envelope weighed at a Post Office.

More information about the London Taxicard scheme

For further information about the London Taxicard Scheme please contact 020 8831 6312.