Do It Online
Council
- Ask a question at a Council meeting
- Browse Committee documents
- Find your Councillor
- Find your ward
- Make a Freedom of Information (FOI) request
- Make a complaint about a service
- Make a compliment or suggestion about a service
- Report a fraud in confidence
- Request the Mayor to attend an engagement
- Search Council meetings and committees
- Search job vacancies
- Sign up to 'The Digest' - news and events from Democratic Services
Council Tax and Business Rates
- Moving home
- Pay your Council Tax
- Pay your Business Rates
- Pay a council invoice (Sundry Invoice)
- View your Council Tax or Business Rates account
- Apply for a Sole Occupancy Discount
- Request a call back to set up a Council Tax Direct Debit
Waste and recycling
- Book a bulky waste collection (payment)
- Book a fridge or freezer collection (payment)
- Buy garden waste sacks (payment)
- Rent a garden waste wheeled bin (payment)
- Renew a garden waste wheeled bin (payment)
- Register for the Garden waste collection service.
- Buy food/kitchen waste bin liners (payment)
- Order recycling containers
- Report a missed container delivery.
- Report a missed collection
- Report a recycling collection fault
- Find collection days
- Setting up a commercial waste/recycling contract
- Free collection for charities
- Free collection for schools
- 240 litre domestic waste container request form
Planning
- Make a planning application
- How you can make a payment for a planning application
- Search applications
- Comment on a planning application
- Register to speak at a planning committee
Streets, highways and parks
- Pay a Fixed Penalty Notice (FPN) (New Roads and Street Works Act 1991)
- Report abandoned vehicles
- Report highways faults
- Report parks and open spaces problems
- Report street cleansing faults
- Report street lighting issues
- Report structure faults
- Report tree problems
- View current road works and closures
Transport and parking
- Calculate parking permit charges
- Pay Penalty Charge Notices (PCNs)
- Renew your parking permit
- Apply for a RichmondCard
Schools and colleges
Children
Arts and leisure
- Join the Arts Service events mailing list
- Buy a Leisure Card (payment)
- Book tickets for arts events (payment)
- Find clubs and community organisations
- Find parks and open spaces
- Pay allotment rents
- Search for people buried in the borough
Libraries
- Renew or reserve or library book
- Search the Library catalogue
- Search books for sale
- Suggest a book to Libraries