Report a missed commercial waste collection

Use this form to report a missed commercial waste and/or recycling collection.

Before you start

Check that:

  • You have a Commercial waste and recycling contract with us.
  • Your bins were available by 6am on your collection day.
  • You know the correct collection day.
  • Your waste or recycling was at the agreed pick-up location.

You will need

  • Your contract account number.

What happens next

Your waste should be collected within one working day.

Contact the Waste and Recycling team if you have an on-going problem with collections at your property.

Start my report

Medium - This form usually takes a few minutes to complete

Updated: 5 October 2017