If you need help submitting your form for a new Benefit claim, you should book a new claims appointment.
If you would like to discuss an existing Benefit claim in person with an adviser, you should call us to book an appointment.
You do not need to book an appointment if you only need to bring in proofs for benefits. We have a secure drop box in the Civic Centre atrium where you can deposit these documents.
Revenues and Benefits
44 York Street
TW1 3BZ (View on map)
To book an appointment to discuss an existing Benefit claim, call us on 020 8891 1411.
Any information about benefit fraud will be treated in the strictest confidence.
Telephone: 020 8891 1411
Fax: 020 8891 7934
If you have speech or hearing difficulties and you have a minicom phone you can phone us on 020 8831 6001.
We welcome both positive and negative customer feedback. If you want to provide feedback please use our online feedback form.
Updated: 17 October 2017