Street Scene enforcement

The team's responsibilities

Street Scene Enforcement Officers are responsible for helping ensure the Borough remains as clean, green, and safe as possible, and to help combat environmental crime. The team respond to complaints as well as carrying out daily inspections.

The team have power to enforce current legislation, which can mean issuing warnings, notices, fixed penalty notices, and even court proceedings against alleged offenders.

Pay a fixed penalty notice

Areas that the Street Scene Enforcement Team can take enforcement action on, amongst others, include:

• Abandoned vehicles
• Commercial waste
• Domestic waste
• Dog fouling and control
• Fly posting
• Fly tipping
• Graffiti
• Littering (including urinating in the street)
• Skips
• Untaxed vehicles

The Enforcement Concordat

The Enforcement Concordat is a Code of Practice between Government and local Councils. It sets out what businesses and others affected by regulation can expect from the Council’s enforcement services. We have signed up to the Concordat and produced a Development and Street Scene Enforcement Policy.(pdf, 51KB) This means all Services provided by us are committed to good enforcement practices and procedures.

Report a Street Scene fault

• By telephone on 020 8891 1411
• By using our online Street Scene reporting form
• Via email to us at streetsceneenforcement@richmond.gov.uk

Comments, complaints, and suggestions

We welcome the opportunity to improve our service, if you have a comment, complaint, or suggestion please let us know by emailing streetsceneenforcement@richmond.gov.uk.

Complaints will be dealt with in line with our Complaints Procedure