YES room guide

Find out about the different rooms and consultation areas of the YES service.

Reception area

The YES reception area/lobby acts as a welcoming and inviting area where young people are met and greeted, and is viewed as the gateway of the service. The walls are adorned with leaflets, pamphlets and prospectuses giving interested young people information, advice and guidance on an array of areas where they might normally struggle to get the level and quality of information they are seeking. The information on the walls is not enough, but is further informed by having support from:

  • Dedicated YES staff who are able to support young people with their concerns and queries, signpost and refer young people onto services and agencies when it is necessary and a matter of concern.
  • iPads that are on offer to help young people search and find out information around any subject matter of their choice. They are also loaded up with pre-set folders on areas such as housing and education that can help young people who are homeless, NEET, or who have learning difficulties or disabilities LDD. The information on these iPad folders are designed to mirror all the other iPads that are owned by the borough’s youth service.
  • There is also a SMART television (with full connectivity) in this area, that can be used for groupwork, workshop sessions and presentations for any groups wishing to engage in a YES workshop, or for any interested groups that wish to hire this space.

Counselling room

Known as the counselling room, this is a room that couples as a meeting room space both for young people, and professionals alike. Groupwork, training and mediation sessions have also taken place in the room.

More information

  • The building is fully accessible for disabled young people.
  • In line with the Council's Equal Opportunities Policy, the service fully engages:
    • Young people who are LDD.
    • Young people from the LGBTQI community.
    • Young people known to the Youth Offending Service (YOS) who are engaging in risky activities and behaviour.
    • Young people tutored from the alternative education service.

Updated: 19 June 2014