Youth Enquiry Service (YES)

The Youth Enquiry Service (YES) is targeted at young people who are displaying, presenting or becoming involved in ‘risky behaviour’.


The YES service aims to support young people and provide early intervention. The project will aim to develop young people’s skills and knowledge and ensure that they develop resilience and increase protective factors to make safe informed choices.

Richmond Youth Enquiry Service is committed to supporting young people to grow into responsible and healthy adults and will provide the appropriate support from information and advice to referrals and support packages depending on individual needs.

Target group

The project targets young people aged 11 – 19 years old and up to 25 years old with learning difficulties and disabilities (LDD) .

Levels of NEED that theYES target

Level 1

No identified additional needs. Response services are universal services

Level 2: Low risk to vulnerable

Young person’s needs are not clear, not known or not being met. This is the threshold for beginning a common Assessment framework, (CAF). Response services are universal support services and/or targeted services.

More information

There may be times when the YES encounters young people that have a higher level of NEED. It is these times, where the young person will be sign posted to, and referred to a service or number of services to can assist, support and work on that young person’s need.

Project services and structure

The project will provide four key services, they are the following:

  • One Stop Hub (located in The Garage at Heatham House).
  • YES Detached Project.
  • Workshop & Courses.
  • Campaigns.

One Stop Hub (Heatham House)

The One Stop Hub will provide and information and guidance to young people who need it. We will have youth workers and specialist services based at the One Stop Shop which will be open through out the week.

Young people will be able to access services and advice on the following areas:

  • Housing
  • Sexual health
  • Jobs, apprenticeships  and careers
  • Drugs & Alcohol
  • Volunteering
  • Law and young people
  • Friends and relationships

YES Detached Project

The project will provide a responsive detached youth work service in areas and localities where we may face issues with young people. The project will also use the AfC youth bus to set up mobile information and guidance hubs for young people at key locations.

Workshops and courses

Our aim is to provide workshops and courses for young people on subjects such as drugs and the law, sexual health, housing, ASB, etc.

The workshops and courses will be delivered in partnership with statutory, voluntary and third sector organisations.

We will also target young people who we contact through our detached and referral system.

Community Campaigns

Through our work we will organise and use this as a way to engage large numbers of young people. The campaigns will be linked with already existing events and themes such as World Aids Day, No Smoking Day and Anti-Bullying Week.

Contact Us

You can contact us on the following:

One Stop Shop – 0208 288 7503

Up to:

Updated: 7 April 2016