Search tips

Try to use discriminating terms that are likely to be found only in the web pages you are looking for. The more words you give, the better results you'll get. Here are some examples.

Search by typing words and phrases

If you enter "Business Rates".

The search engine will find documents containing as many of these words and phrases as possible, ranked so that the documents most relevant to your query are presented first. Don't worry about missing a web page because it doesn't have one of the words in your search - RIO returns relevant results even if they don't contain all query terms.

Identify phrases with quotation marks, separate with commas

If you enter "Customer First", "service standards".

A phrase is entered using double quotation marks, and only matches those words which appear adjacent to each other. Separate multiple phrases or proper names with a comma.

Use UPPER case to indicate exact match

If you enter "LBRuT".

Search terms in lowercase will match words in any case, otherwise, an exact case match is used. For example, "lbrut" will find matches for "Lbrut", "LBRuT", and "LBRUT", whereas a query for "LBRuT" will only match "LBRuT".