Trading standards leafletsRef: 286052
Date: 11 April 2012
12.04.11 Recall: BRITAX BABY-SAFE infant carrier
The following notice has been issued by the manufacturer:
BRITAX BABY-SAFE voluntary recall due to quality issue with handle
What is the issue and potential risk?
Due to a potential quality issue with a component, the handle of certain BRITAX BABY-SAFE infant carriers can be damaged or, in adverse circumstances, detach, if sudden force is applied to the handle. This may cause the infant carrier to swing, to separate, to fall to the ground or to arrive in other unsafe situations when carrying the product. This can pose a risk of injury to the occupying child especially if it is – against the user instructions - not harnessed. The defect may not be recognised by the consumers instantly.
We are asking consumers that have purchased one of the potentially affected products (purchased between 1st February & 31st March 2012) to stop using it with immediate effect.
We have stopped retail sale of the product immediately and are asking consumers to please check the item number and the serial number to ascertain whether their product is affected or not.
Which product is affected?
Certain BABY-SAFE infant carriers that were sold in Europe between 1st February and 31st March 2012. Therefore if you purchased your product prior to 1st February or after 31st March 2012, your BABY-SAFE is not affected. Only a small number of potentially affected products are in use with consumers.
Please note, the recall only relates to the BABY-SAFE but NOT to the BABY-SAFE plus II or the BABY-SAFE plus SHR II.
To clearly identify whether your infant carrier is a BABY-SAFE please check if the handle adjustment buttons are located on the pivot point of the handle. There is one on each side.
Not affected product
BABY-SAFE plus II
BABY-SAFE plus SHR II
To clearly identify the BRITAX infant carriers that are NOT affected (BABY-SAFE plus II and BABY-SAFE plus SHR II) please note that the handle adjustment buttons on these products are found at the top of the carrying handle.
How do I know whether my product is affected?
Please verify your item number and the corresponding serial number.
Go to http://www.baby-safe-recall.eu/ and enter the following information.
The stickers with the item number and the serial number are located on the left side of the infant carrier (in direction of the occupying child) behind the handle hinge.
- Select the item number in the drop down field. On your BABY-SAFE the item number is located above the barcode on the white sticker.
- Type in the serial number. The serial number is 8 characters long and is located underneath the bar code on the orange ECE label of your BABY-SAFE.
If you have any queries please do not hesitate to contact our customer service team:
+44 (0)1264 386034 or firstname.lastname@example.org
© 2013 itsa Ltd on behalf of the Trading Standards Institute.