Transport for London schemes
Transport for London runs two schemes to help people with mobility problems – the Travel Mentoring Service and Dial-a-Ride.
Dial-a-Ride is a door-to-door service run by Transport for London for people with mobility problems who are unable to use mainstream public transport. The service uses distinctive red minibuses that can accommodate wheelchairs and is for short trips that must be booked in advance. You need to be a member.
For more information call 0845 999 1 999
Travel Mentoring Service
The Transport for London Travel Mentoring Service gives disabled Londoners advice on planning a journey. It can also help them gain the confidence to make more use of public transport by providing someone to accompany them the first few times they use a low floor bus, accessible tube route or overground train service.
For more information call 020 3054 4361
The Accessible Transport Unit
Address: Disability Action and Advice Centre (DAAC), 4 Waldegrave Road, Teddington, TW11 8HT
- 0208 831 6191 / 6097 (General enquiries)
- 0208 831 6094 / 6096 (Blue Badge scheme)
- 0208 831 6312 (Taxicard/Freedom Pass/Shopping Bus scheme)
Office hours are 9am to 5.15pm Monday to Thursday, 9am to 5pm Friday