Residential homes

What's available?

There are many different types of residential home in Richmond where a number of people live together, looked after by care staff 24 hours a day. The visiting District Nursing Service provides assistance with any nursing needs, unlike nursing homes, where qualified nursing staff are on duty 24 hours a day. 'High Dependency' residential care indicates additional moving and handling needs such as requiring a hoist.

The main categories for providing care are: Old Age for conditions such as stroke or loss of mobility, Dementia, Mental Illness and Physical or Learning Disabilities.

Residential care homes in Richmond are not owned by the council but are independently run by a variety of private and not-for-profit organisations. If you're going to live in a residential home, you can enter into a private agreement with the home and pay all the costs yourself, or you can ask us for help.

All registered residential care homes are regulated by the Care Quality Commission. Please visit Care Quality Commission if you are looking for a home yourself or want to know more. We also maintain a list of residential and nursing homes(pdf, 79KB) in the borough.

Who can go into a residential home?

Residential homes are for people over the age of 18 who live in Richmond and are no longer able to remain living independently at home due to a physical or learning disability, sight or hearing loss, frailty or illness. In certain circumstances, short term places are also available for people recovering from a hospital stay or illness, or to give the person who cares for them a break from their caring responsibilities.

If you need financial support from Richmond Council to enable you to move into a residential home, we will carry out an assessment to work out just how much, and what type of, care you need.

If, following the assessment, we agree that a residential home is the best place for you to live, we can recommend which ones would best meet your needs and also tell you whether they have any vacancies. If you are looking for a residential home in Richmond, we can help you to find one in an area near to your own home or close to family and friends. We'll encourage you, or your relatives or carer, to visit the home to see if you would be happy there and to ask any questions you may want answering.

Can I choose my own home?

Yes, if you don't need financial support from Richmond Council.

All registered residential care homes are regulated by the Care Quality Commission, who provides recent inspection reports and star ratings. Please note that 3 Stars = Excellent,2 Stars = Good, 1 Star = Adequate, 0 Stars = Poor.

How much does it cost?

The cost of residential homes varies, often depending on the facilities provided and the amount and type of care you need.

Can I get help with the cost?

It's possible. If you want us to arrange a place in a residential home for you, and need financial support from us to help pay for it, then we'll help you to fill out a financial assessment form to see if you qualify for financial help.

If you need a Short Stay in a residential home for your own needs or to give your carer a break, follow the link.

If you need a Long Stay in a residential home, follow the link here.

How to get in touch

Please contact me about this service

If you’re still unsure you can contact the Adult Social Care Access Team

I want you to look at my situation