Public transport

Planning your journey

South West Trains

News and timetables for trains that service the Borough's stations.

National Rail

Use the National Rail Enquiries Online Journey Planner to find out train times and fares info for any train operator in mainland UK.

Transport for London

The Transport for London website helps you plan your journey around greater London with networks such as London Underground, London Overground, London River Services or London Buses.

It also offers online transport maps covering services in London.

Comments and complaints for bus, train and underground services

If you have a comment or a complaint about bus services or underground services in London, please don't contact the Council but the company concerned.

London Overground Trains

London Overground was formerly known as Silverlink Metro and runs from Richmond Station.

Telephone: 0845 601 4867

South West Trains

Telephone: 0845 6000 650


Transport for London(TfL), deal with all bus stop infrastructure including seats, shelters and bus stop posts.

London Buses email:
Telephone: 0845 300 7000

The Underground

Please use the London Underground contact form
Telephone: 0845 330 9880

Lost property

Updated: 21 March 2014