Council contact numbers
- Main Council Telephone: 08456 122 660
- Minicom: 020 8831 6001
- Out of hours emergencies: 020 8744 2442
- Out of hours Minicom: 08456 007 752
Business
- Business Rates: 020 8891 7725 businessrates@richmond.gov.uk
- Licensing: 020 8891 7117 licensing@richmond.gov.uk
- Trading Standards - Traders: 020 8891 7117
Communications and media
- Communications & Media: 020 8487 5218
Community and Living
- Bookings (halls for hire): 020 8831 6108 / 020 8831 6109 halls@richmond.gov.uk
- Cemeteries: 020 8876 4511 cemeteries@richmond.gov.uk
- Commercial Environmental Health Team: 020 8891 7117 commercialeh@richmond.gov.uk
- Registration Services: 08456 122 660
- Trading Standards - Consumers: 08454 04 05 06 (Citizens Advice consumer helpline)
Council Tax and Democratic Services
- Council Tax: 08456 122 660
- Housing Benefit and Council Tax Reduction: 08456 122 660 Make an enquiry
- Electoral Services: 020 8891 7775
- Legal Services: 020 8545 3338 legalservices@merton.gov.uk
- Mayor's Office: 020 8891 7123 mayors.office@richmond.gov.uk
Education and Learning
- Education Welfare Service: 020 8487 5479
- Student loans and grants: 0845 300 5090
- School admissions: (starting Nursery, Reception or Year 7 only): 020 8891 7514
- School admissions: (moving into the borough or transferring between schools): 020 8891 7535 or 020 8891 7587
- Youth Services: 020 8891 7537
Environment and Planning
- Building Control: 0208 891 7117 buildingcontrol@richmond.gov.uk
- Pest control: 020 8891 7800 residentialeh@richmond.gov.uk
- Planning applications: 08456 122 660 search planning applications
- Rubbish and Recycling: 08456 122 660
- Land Charges: 020 8891 7774 landcharges@richmond.gov.uk
Health and Social Care
- Adult and Community Services: 020 8891 7971 adultsocialservices@richmond.gov.uk
- Family Information Service: 020 8831 6298 fis@richmond.gov.uk
- NHS Richmond: 020 8973 3000
Housing
- Housing Options Team: 020 8891 7409
- Housing Provision Team: 020 8487 5454
Jobs and careers
- Early years vacancies (Family Information Services): 020 8831 6298 fis@richmond.gov.uk
- Recruitment Team: 0208 547 5727 richmondrecruitment@rbk.kingston.gov.uk
- School Workforce Development Team: workforcedev@richmond.gov.uk
- Way to Work apprenticeships: 020 8487 5383
Leisure and Culture
- Allotments: 020 8831 6110
- Arts: 020 8831 6000 artsinfo@richmond.gov.uk
- Sports Fitness Centres (Council Managed): leisure@richmond.gov.uk
Hampton Sports & Fitness Centre 020 8090 0668
Orleans Park Sports Centre 020 8090 9695
Shene Sports & Fitness Centre 020 8090 9630
Teddington Pools & Fitness Centre 020 8977 9911
Teddington Sports Centre 020 8977 0598
Whitton Sports & Fitness Centre 020 8898 7795 - Trees: 08456 122 660
Policing and public safety
- Community Safety Team: 020 8891 7777 community.safety@richmond.gov.uk
- Neighbour Nuisance Officer: 020 8891 7737 residentialeh@richmond.gov.uk
- Street Scene Enforcement Team: 08456 122 660 streetsceneenforcement@richmond.gov.uk
Transport and Streets
- Blue Badges: 020 8831 6096 accessibletransport@richmond.gov.uk
- Freedom Passes: 020 8831 6094 / 020 8831 6312 accessibletransport@richmond.gov.uk
- Parking - Residents' Parking Permits: 08456 122 660
- Penalty Charge Notices: 08456 122 660
- Road/lighting/pavement faults: 08456 122 660