Village Plan for the Hampton area

Your Hampton - Key Issues, Priorities and Opportunities

Community Ideas

Community Links Officers have been working alongside residents, community groups, Council teams and partner organisations since 2014 to help identify and deliver community priorities.

Many initiatives and projects are eligible for funding or part funding through the Civic Pride Fund, and the new Village Planning Fund.

Some ideas may not require funding but can be delivered through partnership working, sharing and collaborating in the community. If you have ideas or know of opportunities like these, please get in touch with your local Community Links Officer Bill Reed:

Phone: 020 8831 6273
Email: william.reed@richmond.gov.uk

Ideas for Hampton

  • Improvements to streetscape in shopping parade in Hampton Village, Station Road to increase footfall in shops, including street furniture, better pavements, improved lighting and parking arrangements that suit both residents and retail units.
  • Hampton Pools redevelopment scheme run by the Hampton Pools Trust to cater to growth and improve access for all onsite.
  • A book and toy library for Hampton North.

Community Facilities

In the Village Plan consultation conducted in

the summer, we asked residents to tell us which activities and facilities they use for recreation and wellbeing. We received a long list of varied organisations offering a range of services across the village area.

Hampton Library

101,000 visits were made to Hampton Library in 2015/16 and 81,000 books and DVDs loaned out. The library continues to be a popular place with the local community. As well as access to a wide range of books and information resources, library users can enjoy the benefits of free Wi-Fi and a modern network of free access public PCs, with internet, scanners, printers and a variety of software.

Hampton Library hosts reading groups and other regular events, the details of which can be found here. Residents with a Richmond Card are also able to access e-Resources from home, including eBooks and eAudio.

The Council is committed to keeping all borough libraries open. There are no plans to close any buildings and relocation of any library would only be considered if better facilities were secured. The Council has provided funding for a community toilet to be installed in Hampton Library and work will start on this in early December 2016.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

More places for people to gather as a community, more community events, one central place where the various community groups can advertise forthcoming events so that as many people as possible can take advantage of this. Currently the only place is the Library, which is out of the way and not welcoming

Richmond Library Services recognise the importance of dialogue with local people using their libraries. If something is not right in your local library or if you feel it is not welcoming enough, please use one of the Talkback comment forms available in your library to let us know so that we can make any necessary changes.

Hampton Library is excellent but there is a great need for a library in North Hampton to serve the Nurserylands community. At one time it was envisaged that the Library Service would provide some sort of service at The White House (now YMCA White House)

The Council is aware of the local support for the provision of public library services in Hampton North and will explore development opportunities as they arise. There are no plans to relocate Hampton Library at present.

Promotion of library services, 'book points' in public places, and mobile services - do we have one?

There is no mobile library service within the borough as it is already well served by 12 library buildings, open a total of 531 hours each week.

Hampton Library being closed on a Thursday is a fact probably not known to many local residents. Are there any retired librarians living locally who'd welcome an opportunity to return to part-time work?

There are lots of ways you can get involved with the Library Service to help us support and extend our services. These include helping staff with the delivery of our home library service, supporting activities for adults such as reading groups and events, meeting and greeting customers, helping with shelving and even gardening.

Please contact us to say that you are happy to volunteer, when you could help and what type of role you would like to do. Additional support is always appreciated, and can help the library extend and improve services. More information about how to get in touch, and a link to a short application form, can be found on the Volunteering in libraries page.

In the meantime, although Hampton library is not open on Thursdays, Hampton Hill library is open from 9:30am to 6pm on Thursdays, and regular users of Hampton are always welcome. Moreover, the three busiest libraries in the borough – Richmond, Teddington and East Sheen – are open seven days a week.

I love the library and feel that it could be a real hub

Hampton Library regularly hosts drop-in sessions for community groups and library staff work with local partners to provide public awareness information through such events as healthy living checks, cancer care and support information drop-ins, Love food Hate waste campaign. Hampton Library does not have a space which can be hired by community groups, but regularly hosts community events, including author talks, book groups and learning activities.

Art and Culture

The Council’s Cultural Partnership strategy(pdf, 1400KB) sets out the vision for culture in the borough. The aim, by 2019, is for the borough to be even better known for its outstanding public spaces and river environment, world-class heritage and sport facilities, historic buildings and high quality cultural opportunities. It should be a place where all residents can benefit from participating in the borough’s cultural life.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

I am unaware of what leisure, culture and arts events take place in Hampton, they may but it might just be that the communication is not successful. The Hampton Village website needs to be updated more regularly, although I imagine this is done by volunteers

We will ensure that cultural events taking place in Hampton are better communicated – that the website will be updated more frequently and information shared with other local organisations and websites. We will try to develop relationships with more community groups and venues in the area to explore new opportunities. The latest community events can be found on the News pages.

Offer more music/arts/cultural/community events on the green and in other green spaces, the film nights have been good and seem very well supported. For instance, a summer fair on the Green with stalls etc. would be great, also live bands in the summer

We plan to bring arts activity back to Hampton in summer 2017 as part of our outdoor arts festival. We have previously hosted dance, street theatre and live performance in Hatherop Park, Hampton Green and Hampton Square and hope to return to outdoor public spaces in Hampton in summer 2017.

The borough’s annual dance festival RichDance is scheduled to take place at Hampton School in March 2017.

There is also opportunity for local organisations, venues and performers in Hampton to contribute to the borough’s Music and Drama Festival which takes place 13 to 31 March 2017.

Events at Garrick’s Temple can be better publicised as these do provide music and arts in green spaces on the lawn.

We have very few community leisure facilities. I can't imagine where you could put a gallery/arts centre though unless it was a temporary exhibition in the White House or Church Hall

Our aim is to bring arts and cultural activity to all village areas in the borough. Where venues do not exist we try to programme work in outdoor / public spaces such as Hampton Square / Hampton Green where we have previously hosted live performances. Other venues include the Hammond Theatre at Hampton School where RichDance takes place. We will aim to engage more community venues in Hampton in some of our arts and cultural activities including Art House Open Studios and encourage artists to use spaces such as the White House Community Centre.

Hampton has a wonderful community feel. The events on Gander Green are always well attended and wonderful (something that drew my family to the area). I think more events / street parties

The Arts Service will continue to communicate opportunities for participation and inclusion in local/national events and celebrations and ensure that these are better advertised locally.

Support Hampton Hill Playhouse

We support Hampton Hill Playhouse through the Arts Advisory Forum.

The Council should not spend ratepayers' money on Arts & Culture in Hampton as there is plenty in Richmond, Kingston etc. In particular, 'public art' is wasteful

The remit of the Arts Service is to make arts accessible for everyone and to engage all villages in the borough. Often the arts and cultural activity that takes place is funded from external funding bodies, rather than the Council directly. We will continue to consult with local residents to ensure we are providing services appropriate to each area which take account of community feedback. There is no core funding for public art – public art projects usually occur as a result of improvements to buildings or parks/open spaces and consultation is undertaken. In some cases planning permission is required for public art for which  required consultation will be undertaken when needed.

Sports and Leisure

Visit the Sports pages for more information on sports in the Borough including information on sports and exercise for disabled residents of all ages.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Affordable gym facilities (e.g. YMCA similar to that in Ham)

The Hampton Sports and Fitness Centre offers different gym memberships at a range of prices. The YMCA also run Hampton Pool and the White House which would be comparable to the YMCA Hawker in Ham.

A sports facility for use during the day, i.e. for badminton, which is financially accessible to everyone

Our dual use sports and fitness centres are based on secondary school sites and such are only available after school and at the weekends. However, we will work with YMCA White house to develop their programme.

Would like women-only swimming sessions - religious reasons, and mother and child swimming sessions with female lifeguards

The nearest pool that has women-only swimming sessions and mother and child sessions is Teddington Pools and Fitness Centre.

There are no affordable sports recreation facilities in Hampton. Hampton Pool is often overcrowded or freezing

Children and Young People

The Council’s Children and Young People’s Plan and Needs Assessment(pdf, 923KB) sets out the direction and goals for the Council and its strategic partners, covering all services for children and young people up to the age of 19, and those available for care leavers and young people with learning disabilities up to the age of 25.

Achieving for Children is a community interest company, wholly owned by Kingston and Richmond Councils, set up to deliver their children’s services. Achieving for Children’s Local Offer is a website providing information on local services and support available for families including children and young people aged between 0 - 25 years with special educational needs or disabilities.

All services related to children and young people based in Richmond, can be found on the Children's services page. The Leisure and Youth Richmond Card gives young people access to our sports and fitness centres. It also entitles the cardholder to discounts on sports, fitness and other youth activities.

In Hampton there are a wide range of community organisations providing services for children and young people. MTV Youth Club, Hampton and Richmond Football Club, Hampton Baptist Church, the YMCA White House are some examples of local community facilities offering services for young people.  

Hampton Youth Project has been a popular youth centre in the area since 1990. Built in a converted coach depot on the Nurserylands Estate, it offers a wide programme of activities for young people. The centre has an indoor sports hall with a 30ft climbing wall and indoor archery. There is also a youth café, social area and music/recording studio. The centre is fully accessible for people with disabilities.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

The provision of Primary schools in Hampton is exceptional - however the quality of Secondary schools does not offer an equivalent educational standard. I would like to see this improve for future generations of children growing up in the area

The main secondary school in Hampton is Hampton High. For the last five years, both Hampton Academy and Twickenham Academy were sponsored by the Learning Schools Trust (LST). In March 2016, the Department for Education asked Waldegrave and Teddington Schools to lead a local Multi-Academy Trust with Hampton and Twickenham Academies.

The new Trust arrangement, which started in September 2016, will help to drive up standards in Hampton and Twickenham Academies by enabling the four schools to share best practice, and achieve economies of scale, joint systems and approaches.

A skate park for the 12-17+ age range

Kings Field is the nearest skate park within easy reach on the 111 bus route.

All weather ball games area for teenagers

The Hampton Youth Project has an indoor (hence all weather) games area that can be booked.

Health

We are committed to working in partnership with GP Practices, other health services and the voluntary sector to develop joined up services for local residents.  

Making Richmond a Dementia Friendly borough

We are leading Richmond Dementia Action Alliance (RDAA) - a network of 79 organisations based in, working in, or providing a service for residents in the Richmond borough, the purpose of which is to help local businesses and organisations to contribute towards a more dementia friendly borough. Look out for the nationally recognised dementia friendly logo in local business, shops, organisations and community groups.

For more information contact DementiaActionAlliance@richmond.gov.uk.

Shaping joined up primary care services

The NHS, Richmond CCG and Richmond Council have also developed a Joint Primary Care Strategy that sets the direction for services in Richmond. The purpose of the strategy is to ensure that primary care is providing accessible, pro-active and co-ordinated care for residents closer to home.

The strategy will improve access to GPs overall through GP 'hubs' providing extra GP clinics from 8am - 8pm. The initiative is linked to pharmacies and the voluntary sector to provide support within communities. The Council has worked closely with all partners to support this project.  GP appointments can also be made online. An appointment is guaranteed on the same day for children aged 5 or under.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Greater activities in the local area. Working together alongside church communities, charities to provide a better community service for residents, i.e. improving links, providing activities for the elderly/inter-generational work to avoid isolation and improve relationships between young people and older residents. Better support for churches/charities to run fundraising events in the community

We are working with GP practices and community organisations to improve the information available to residents who are lonely or isolated, helping them access community services available in the borough, for example an art class or a sports club. Soon local GP practices will be able to offer 'community prescriptions', introducing residents to the wide range of community activities that are available in this borough.

Loneliness is a huge issue for some but most people keep themselves to themselves

Council and health service staff are receiving training – called ‘Making Every Contact Count’ – to ensure that they have the knowledge and skills they need to give good advice and information to residents. These courses are designed to enable staff and volunteers to develop the essential skills needed to identify people who could benefit from additional support, raise the issue with them and refer that person to the appropriate services.

The training doesn’t take extra time or skill; it is about providing access to what is on offer in Richmond. The topics addressed are:

  • Loneliness and isolation
  • Accessing new technologies
  • Introducing active travel
  • Promoting winter warmth

Voluntary sector and community groups can sign up online.

Not enough support for people with mental health issues. Difficulty in getting GP appointment

There are primary care hubs which are GP surgeries working together to ensure that GP appointments are available for patients, irrespective of their mental wellbeing, from Monday to Saturday, 52 weeks a year.

More local support for mental health e.g. somewhere like the Maddison centre in Teddington but without the constant concern that it will be closed

Funding for improvements at the Greenwood Centre. More thought and opportunities (to provide) support for people with mental health issues - local support

Richmond CCG and Council have continued to invest in community support for mental health over the past two years. This has included additional resources for the home treatment team, and additional support for people using primary care and for people experiencing a mental health crisis.

Richmond CCG and Council are working together to design and develop integrated services which will support people to stay in their communities and focus on the outcomes local people have told us are important to them. As part of this work we are continuing to work with people who use services and their carers to design services for the future. Our aim is to have in place in 2017 a contract which focuses on how services deliver the outcomes local people say they want.

Parks

We have the largest area of public open space per head of population of any London borough. We have developed a number of plans to ensure the quality of our parks remains high. View these plans, and updates on all parks improvement works that are being carried out in the borough.

We have been working with local Friends’ groups to propose the replacement of the FitPoints at four of our parks with a selection of individual outdoor fitness equipment or a trim trail. These are Murray Park, Hatherop Park, Kneller Gardens, Palewell Common and Fields. We anticipate that new fitness equipment has been installed at Hatherop Park in October 2016.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Being allowed to use parks and open spaces to organise community events such as fetes

Please contact our Events team with requests to hold community events as we are very supportive and encourage them where appropriate parkevents@richmond.gov.uk.

The return of Park Keepers to Carlisle Park

Due to ongoing budget constraints we will not be reinstating Park Keepers. However, sites are visited regularly by our contractors and Parks Officers to ensure they are maintained to the highest standards.

Maintained open spaces with well-kept public lavatories which are open and can be used at reasonable times

We endeavour to maintain all our open spaces, as well as public conveniences in parks, to the highest standard. If do you notice a fault in a park, you can report it online.

Carlisle Park restored to local residents

Carlisle Park is available for local residents; there have been no changes in this respect.

There are no plans for any part of Carlisle Park to be given over to any school in the area.

Hatherop Park needs improving. Most people with young children avoid it

Please contact the Friends of Hatherop Park with your suggestions. We have recently installed a new outdoor gym to replace the old FitPoint and have heavily invested in recent years to improve the park and its facilities.

Low hedge built separating the little road to the garages of the houses in The Alders from Hampton Common - making this park entrance more attractive

Land ownership would need to be established as some land is owned by the London Borough of Hounslow but we will investigate the possibility. There is an ongoing issue of fly tipping which is removed when it is reported to us. If you witness any incidents or wish to report please contact us on parks@richmond.gov.uk

More hanging baskets on lamp posts

We will continue our programme of hanging baskets in Hampton next year and encourage any local business to get involved – please contact us on parks@richmond.gov.uk.

Access to Longford river bank

Sections of the river bank are privately owned so opening up access along this stretch would be difficult.

I am an archaeologist and I would like to start a community project on the reserve old Allotment (not currently used) in Bushy Park

Please get in touch with the Parks Team parks@richmond.gov.uk with your request.

Trees

We have adopted a Tree Management Policy, the purpose of which is to safeguard trees both within public and private property. Where trees have to be removed for safety reasons we aim to plant a replacement in the same location.

Residents are able to make requests online for new trees to be planted. Any requests will be added to a list of sites that are surveyed in order to establish whether tree planting is suitable.

Whilst we are not responsible for the management of Network Rail trees nor is it able to prevent them from removing and pruning trees, both Network Rail and Richmond Council have developed a relationship where tree work is communicated, and the most recent work to clear trackside vegetation was presented as essential for the safety of passengers and functional use of the railway.  Unfortunately removal of trees results in removal of habitat however where Network Rail deem it necessary for the purpose of safety it cannot be prevented.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Uxbridge Road, Priory Road, Hatherop Road, Wensleydale Road, and Linden Road could do with trees planting

These roads will be added to our tree planting survey. Prospective sites will be noted with a view to planting during future planting seasons.

Better care for diseased trees

Richmond Council has implemented a process of tree surveying by Arboricultural experts. These inspections are principally in place to identify and manage risk from disease; where diseased trees are identified suitable remedial works will be instructed. We are managing diseases such as Ash dieback by setting up over 60 monitoring stations throughout the Borough. We are also developing a management policy for Ash dieback. This is being done in accordance with current management guidance from within the UK and also places such as Denmark where Ash dieback is thought to be responsible for the loss of 80% of the ash population.

We are developing a risk management strategy for Massaria disease of London Plane, which will in principle follow the guidance of the London Tree Officer Association.

Gradual removal of huge street trees and replacement with more suitable ones on Ashley Road and Ormond Avenue

The borough is characterised by trees, and especially its long avenues of mature plane, lime and horse chestnut trees. Ormond Avenue and Ashley Road are lined by mature Plane tree avenues that are over 80 years old and were most likely planted when the houses were built, so they present a cultural link to this area. Large trees are considered to be the most valuable in supporting ecosystems, which is recognised within the recently published London iTree study and is also reflected within the London Plan (Policy 7.21). The loss of larger trees results in a net loss of canopy cover and therefore a decrease in the benefits that are provided – an outcome which would contravene the aims of the London Plan and the Council’s adopted tree management policy.

There should be planting and trees including in any designs. They are in keeping with the local area

The Council’s Tree Management Policy adheres to the principle of planting the right tree in the right place, and seeks to complement existing property and infrastructure. It also considers the context of the established environment, such as existing species and historic avenues.

High Street and Commercial Centres

Recent land use data from summer 2016 suggests that Hampton Village has only two empty shops. This makes the vacancy rate about 6% - half the national average.

We actively support the Hampton Village Traders’ Association, and provide funding from the Town Centre Opportunities Fund, and also a contribution towards the Christmas Lights.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

It is important to attract new shops to the area near Hampton station. This is a prime area with a high footfall, would draw people in from surrounding areas (many get off the buses here for Hampton station) and would be a huge advantage for the local area

Many things influence which shops appear on a High Street, including the location, customer base and traders’ individual preferences. Although the Council has limited influence on the mix of shops, we help to make the High Street an attractive place to invest by maintaining the environment and providing funding to support local activity, such as funding towards Hampton Village Traders’ Association, alongside that raised by local businesses.

New business to use the available shops for lease in Hampton Village

Use of vacant space is encouraged providing that the new uses comply with planning policies. The Council’s local planning policies ensure that there are enough shopping facilities in centres to meet the local need and that there is a good balance of uses in each centre.

Good local shops with decent and sympathetic frontage and not the garish temporary looking signs that abound

We provide shop front design guidance(pdf, 2637KB) for businesses and developers.

Not giving planning permission for pubs/shops to become housing as these places make a community

Changes to permitted development rights introduced by the Government have allowed for changes of use from pubs and some shops without the need to apply for planning permission. However, wherever we can, we will continue to protect shops from unwelcome conversion where appropriate. The Council has strong planning policies to protect local shopping where it is needed.

There are huge opportunities for new development in Hampton village. There is arguably too much retail frontage which could be better concentrated, with redundant retail units converted into residential

Our planning policies are aimed at providing enough shopping and services for communities, which are established and based on detailed research. The amount of designated shopping frontage, where loss of retail may be restricted, is carefully defined so that each centre will have enough shops and a good balance of complementary uses. The health of centres, including the number of vacancies, is key to this process. The government has also introduced permitted development rights, which make it easier to convert shops to residential in appropriate areas.

All available office blocks/police stations/garages are already being changed into residential accommodation. Please do not develop any more sites. There will be too many people/children/cars for the local area and its facilities

In May 2013, the Government introduced a permitted development right to allow change of use from offices to residential, and in such cases planning permission is not required.

Across the borough, there has been a significant loss of offices as a result of this permitted development right. In response, we made two Article 4 Directions to restrict this right. This means that in those areas to which the Article 4 Directions apply, planning permission will be needed for such development and the Council can properly determine each proposal. The Council is also in the process of reviewing all of its existing local planning policies, with a view to giving offices much stronger protection.

As a local business there needs to be more incentive and support to meet high rates. We are unable to meet supermarket prices and struggle with high rents. There should be a reduction in business rates to independent traders or help with rent like a business credit tax similar to family credit for working parents

We do not currently set business rate levels, only collect them.

Recycling and Street Scene

Issues around fly tipping, street cleaning, street lighting repairs and recycling and waste can be reported online or via the Customer Services Centre on 020 8891 1411.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Encourage more recycling

We regularly run campaigns to raise awareness, and works with the West London Waste Authority to encourage recycling in the borough

Stop dropping litter!

Council officers issue a fixed penalty notice for leaving litter if they witness the offence.

Fly tipping notices worn away at Sainsbury’s

The signs at Sainsbury’s Avenue Road are adequate but dirty. The Council will arrange for them to be washed.

Provision of bins in strategic places along the roads for both this and also for rubbish. We cannot encourage people not to drop litter when there is nowhere for it to go

We consider that the provision of street litter in the village is appropriate. However, we are always open to suggestions about specific locations. Pedestrians should either take their rubbish home with them or place it in a litter bin if they pass one.

Hedges overhanging pavements trimmed back

All of the public highway in the borough is inspected regularly. The regularity depends on the nature of the highway. This varies from yearly to monthly. During these inspections vegetation that is growing from private property as to obstruct pedestrians and road users is identified with the owner/occupier being contacted. They can be required to undertake the works and if they fail to act the Council may undertake the works and then recover the costs.

Less dog fouling on pavements

We encourage responsible dog ownership, which in part means picking up after dogs. The Council’s street cleansing contractor will respond and clear up when it receives specific complaints at specific locations.

Triangle, High Street can look neglected (old leaning pub sign, illegal bill postings on phone box, no flower baskets, no litter bin etc.)

We will arrange for the area to be assessed to determine whether a litter bin is required.

The piece of private empty land on the railway line in Ashley Road opposite the guitar shop is disgusting, used by fly tippers etc. Please insist someone does something.

We will arrange for the area to be inspected and if necessary will raise it with National Rail or South West Trains.

Urban Design

The Public Space Design Guide is a Council document which helps officers in their day-to-day roles with streetscape design and is based on an approach we have been taking for some time. However, it is also intended as a guide for developers, contractors and other external agents working within the borough.

Hampton Green

Urban Design would welcome any improvements to the setting of the Green.

Triangle at Church Road/High Street

Urban Design would support improvements. It is understood that the Hampton Society were designing a sign to replace the old pub sign.

Station Road by Station

Urban Design would support improvements around the station area.

Ashley Road/Milton Road shopping area

Urban Design would support street scene improvements in the shopping centre

Less street furniture/signs

The existing policy is to remove any redundant signage and minimise clutter on the street scene.

Anti Social Behaviour (ASB)

Garrick’s Lawn

Following earlier incidents, Park Wardens have continued to patrol the area in response to reports from local residents.  

An intervention was made in the Garrick's Lawn area by a Park-guard patrol in February 2016 when 20 youths were moved away from the area. However, no further incidents have been recorded since this time and there have been no reports to the Council during this period.

Holly Road

As noted in the commentary by one local resident, the police are able to maintain prompt responses to congregations of youths in the Holly/Laurel Road areas.

From March to July 2016, Council ASB data shows three calls regarding Holly Road, so the occurrence is very low.

In relation to the noise and behaviour of the tenants of the St Clare’s Business Park adjacent to Holly Road; the Council’s Commercial Noise Team are able to respond to reports from residents and have provided guidance on how to do so.

Contact them on:

Email: commercialeh@richmond.gov.uk
Phone: 020 8891 7117.

Vandalism

Isolated incidents of vandalism have continued to occur particularly to the lighting in Hampton Square, but remain at low levels.

Hampton Common

Police have conducted a number of cross-borough operations in response to moped-related anti- social behaviour and are working with the borough’s Street Scene and Parks Services teams to reduce motorised access to the area.

The community safety team are currently looking at a free community safety ‘app’ that will allow residents to share information quickly with other residents and services and contribute to an enhanced awareness of community safety in their area. More information will be provided through the Council’s Community News pages.

Housing

Like most London boroughs, we face a shortage of affordable homes. The draft borough Strategic Housing Market Assessment (SHMA) identifies in the period from 2014 to 2033 a net deficit of 906 affordable homes per annum, demonstrating the need for affordable homes remains substantial across all parts of the borough. Local Plan policies seek to maximise affordable housing, through a range of measures including providing more choice in the different types of affordable housing with the aim to provide for different levels of affordability.

The Census 2011 confirmed that just over 1 in 5 (20.5%) households in Hampton North rent from a housing association landlord. This is above the borough average (12.6%) but near similar to that found in other areas such as Barnes (18%) and Ham, Petersham and Richmond Riverside (18.5%). Historical development factors reflect the location of housing association homes.

The Council’s allocation policy for housing association homes allows residents preference to choose the areas of the borough they wish to reside in (although this preference must be seen within a context of limited supply).

Extra Care housing provides older people with care needs the opportunity to live independently for longer, in a home of their own. As a result of research into the need for Extra Care Housing it has been acknowledged that more specialist housing of this type is required and that this needs to be available in locations across the borough.

Affordable housing should be designed to the same high quality and sustainability standards as private housing. There are adopted Local Plan policies to ensure that meeting needs does not lead to development that adversely impacts on local character.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

More affordable housing

We expect a further 85 affordable homes (rented and shared ownership) to be completed across the Borough in 2016/17. Funding will continue to be provided to support opportunities for additional affordable housing in 2016-2021 and the Council will be disposing of some of its assets for development for new affordable housing. We support housing associations to deliver shared ownership homes, which can assist those who cannot afford to buy on the open market to get on the property ladder.

The draft borough Strategic Housing Market Assessment (SHMA) identifies in the period from 2014 to 2033 a net deficit of 906 affordable homes per annum, demonstrating the need for affordable homes remains substantial across all parts of the borough.

There are Local Plan policies which seek a mix of unit sizes. The draft Borough SHMA supports that an overall mix of housing should be delivered, including family housing and options for older households to downsize. The appropriate mix should be considered on a site-by- site basis having regard to its location, the existing stock in the locality and the character of an area and take account of existing infrastructure capacity such as schools and transport.

Where affordable housing is delivered in the borough, we seek to ensure that rent levels comply with our Tenancy Strategy(pdf, 54KB) and that those living or working in the borough on lower household incomes are prioritised for the sale of shared ownership homes by applying our Intermediate Housing Policy Statement(pdf, 89KB).

Development of all the brownfield sites and abandoned buildings into new use

Local Plan policies will be implemented where proposals are brought forward. Future development is expected to take place on brownfield sites.

As there are no council properties and a small number of housing association properties which are prioritised for most extreme cases, there is a missing element for single working people in the area to be able to afford housing as even if they get housing benefit there are no properties to rent as they do not qualify for housing association and private landlords will not accept them

We have recently carried out research into the issue of private renting and homelessness(pdf, 650KB) which was published in Autumn 2016.

Transport and Congestion

Officers will be undertaking a corridor study in 2017 of the Upper Sunbury Road and Hampton Court Road as well as the High Street (between the southern extent of the current Hampton Hill Uplift scheme and the Upper Sunbury Road) to see how the road can be improved for all road users, to encourage travel by more sustainable modes (walking, cycling and public transport), improve safety and ease congestion.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

The road outside Carlisle school is always congested due to the roundabout, as well as Hampton Hill high street because of the traffic lights and parked cars near the Park Place bus stop preventing two lanes of traffic

As part of Cycle Quietway proposals, the Council will also be investigating improvements to the Broad Lane/Uxbridge Road junction.

We need yellow box control at Oldfield Road/Percy Road crossroads to stop vehicles being blocked by stationary traffic. The whole junction needs a review to avoid dangerous practices from lorries, car drivers and pedestrians

We shall be undertaking a transport Neighbourhood Study of the issues and opportunities around Hampton Station next year. The Oldfield Road/Percy Road crossroads will be included in the study area and we shall pick up this issue during the work.

Even with the speed bumps, cars travel too fast. Large volumes of traffic at peak times

It is unclear which location this refers to. If there is a specific location, residents can contact the traffic and transport team at HighwaysAndTransport@richmond.gov.uk.

Imaginative solutions to school drop off / pick up congestion e.g. Ormond Avenue/High Street. Speed bumps and/or pedestrian crossing on Ripley Rd. There have been a number of near misses as children cross the road as Ripley Rd has no speed bumps and it is fairly wide so people speed down there constantly

We have a policy on speed restrictions. We work with schools to encourage them to develop school travel plans. One of the objectives is to get as many of their pupils walking/cycling/using public transport to travel to school. The borough currently participates in the national ‘WOW’ walk to school campaign, with includes the aim of reducing the number of trips to school made by car. Officers will engage with local schools to advise that a concern has been raised by a member of the public.

Difficult to have cycle routes as roads are too narrow, but clamping down on speeding vehicles would help

Our Cycling Strategy, which we shall be consulting on this autumn, relates to this. Improving cycling infrastructure in an integrated and well-designed way can improve safety for all road users. Enforcement against speeding vehicles is a matter for the police.

The constant threat of accidents and injury makes the High St an unpleasant place to live. The council's attempt last year at a 20mph consultation with neighbours had absolutely no credence - it was very poorly conducted and although it included the High St it was not evident in the narrative, therefore people didn't respond

I would like to recommend that a speed camera is located between Hampton Pool and the Triangle. This would then show that speed has to be limited to 30mph which would hopefully make drivers more aware

The results of the Hampton Hill High Street consultation showed a small majority of residents to favour a 20mph, this consultation area also included Hampton High Street down to Thames Street. Based on the collision data and the road alignment, it was agreed to only proceed with a 20mph in Hampton Hill High Street subject to formal consultation. This particular stretch of the High Street is going to be part of the corridor study mentioned above.

Living on Nightingale Road, which is a straight road with no traffic calming measures, makes people feel compelled to speed down. The frequency of speeding cars is making the road very dangerous

Officers look at accident statistics to help determine the prioritisation of funding on traffic schemes, given limitations on the funding available. There has been one ‘slight’ accident recorded on Nightingale Road over the last five years, which is similar to many other roads in the Borough. However, officers will consider whether this is an appropriate location to implement a temporary Speed Indicator Device.

The fact that the local authority has stopped white lining car access to homes means that I and my neighbour are often blocked in and we both have occupations that have irregular hours

Discretionary white lines have no value in terms of enforcement and are costly to maintain, so are being increasingly withdrawn. Parking officers can enforce against cars that are parked across approved crossovers, without the need for a white line.

Better transport links for schools. For example Hampton parents with children travelling to Turing House which will then be in Whitton need transport crossing the A316 and travelling from Hampton

Turing House School is currently located in Queens Road, Teddington. In September 2018, it will move to a new site on Hospital Bridge Road, Whitton. The two locations are linked by the 481 bus, which has doubled in frequency during the past year and now runs every 30 minutes. The R70 bus route runs every 8-11 minutes during the day and connects Hampton and Hampton Hill with stops for the 481 bus in Fulwell. This means that a journey from Hampton to the new school site will be possible with one change of bus. Children under 16 can travel free on buses, while for parents and older students, the Mayor of London has recently introduced the successful Hopper fare system, meaning that passengers can make a second bus journey free within an hour of touching in on the first bus journey. This provides a good value link to the school site using the local bus network.

Co-ordinated Rush Hour traffic lights at the Station Rd/ A 308 junctions, Church St and High St

TfL is responsible for traffic lights in London and Council officers will raise this with them as part of the High Street corridor review mentioned above.

Roundabout at junction of Uxbridge Road and Hanworth Road is congested

Officers are undertaking a feasibility study into possible improvements to this junction.

There needs to be a safe/zebra crossing on Priory Road (where the Waitrose is)

Council officers will investigate further when resources permit.

The roads to the A316 past St Clare’s Sainsbury’s is also regularly jammed with cars because of the lack of lights at the roundabout

TfL are undertaking an all embracing corridor study on the A316 from the Hospital Bridge Road roundabout to Chiswick Bridge. This roundabout at the intersection of Hampton Road East/A316 lies to the West of this study length and is in Hounslow. We will advise TfL of this comment when we next meet them at the end of November.

The key issue that causes traffic in Hampton village is the level crossing. Put pressure on Network Rail/SWT to review their current policy of keeping the level crossing gates down between up and down line train services. This can sometimes be 3-4 minutes which causes huge congestion in an already busy area and impacts on the environment as very few cars switch off their engines whilst waiting

Unfortunately there is no easy solution to level crossing downtimes, given the need for regular train services along this line. Officers are in regular discussions with South West Trains and Network Rail about crossing down times, as well as possible measures such as new footbridges. The high train frequency, number of crossings in the borough and the high volume of drivers and pedestrians flouting the rules regarding use of crossings means that the scope for reducing down time is very small.

Please reject any further housing developments in the area which will worsen traffic

We work with developers to ensure that new developments minimise their impact on the local community.

Traffic calming measures on Station Road especially near the pedestrian crossing

A number of traffic calming issues relating to Station Road have been raised and so officers will be considering this as part of a feasibility study on Station Road.

Move the outer limit of the Emission zone from Hampton Court Road to Hurst Park Road which has greater capacity and access for massive trucks etc

TfL is currently reviewing the Emission Zone and officers will raise this with them.

A new bridge at Sunbury over the river would help the daily jams. Build a bridge and route all the M3 traffic which travels through from Hampton Court Bridge to Lower Sunbury through Hampton Court Road to remove the very slow moving traffic on the A308 which is extremely polluting

Council officers will investigate this further when resources permit. However, we aim to reduce the problem of pollution through alternative strategies, for example by promoting the take-up of electric cars and other ultra-low emission vehicles, which would reduce the pollution impact.

Extending the zone 6 to Shepperton may take pressure off as it would not encourage as many people to drive to Hampton to catch the train - and take pressure off parking

We support this proposal and have made representations to DfT and TfL as part of our responses to consultation on TfL Rail, the South West Trains franchise proposals and Crossrail 2.

Our local issue is the diversion from route of the 111 bus from Nightingale Road down the Eastern leg of Acacia Road, due mainly to schoolboys at Hampton School parking their cars in Nightingale Road in such a way that the 111 cannot pass

Following a ward councillor meeting regarding this issue in February 2016, a site meeting was held with councillors, TfL and the bus operators on Wednesday 9 November to consider the problems the bus operators experience in Nightingale Road. An update will be provided shortly. In terms of parking restrictions, if there is a desire from the community to stop pupils from parking their cars in and around Nightingale Road, consideration could be given to the implementation of a Controlled Parking Zone. The Cabinet Member will consider requests for new or amended CPZs where residents can demonstrate that a majority of residents in an area are in favour of parking controls.

Roads and Pavements

Council officers inspect roads regularly, including an annual survey of roads in the Borough. To report day-to-day faults on road and pavements, please use our online service. Officers will investigate the roads concerned and will consider putting together a business case for any repairs when resources permit.  

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

The enlarged pavement outside the Pool has already been the cause of at least one accident recently. The right turn into Manor Gardens from High Street should be protectively re-marked on the roadways

Officers have requested data on accidents at the junction from TfL to enable an assessment.

Drain cover on corner of Station Road and Percy Road needs altering as the 'slots' line up with my cycle wheels

The village planning team have reported this to the road maintenance team and this will be investigated.

I do not like the introduction of tar-macadam as replacement for paving stones on some pavements. Also tar-macadam in some instances is being used for drive crossover

Richmond’s policy is to use paving stones wherever possible. Please contact us directly for further information about the location in question.

Public Transport

Many similar comments were raised about the issues around bus routes: R70, 111 and better connectivity by bus to Teddington, Richmond and Twickenham. Transport for London (TfL) is responsible for bus routes. The route is due for re-tendering in 2017, and as part of this TfL has carried out route tests to determine whether higher capacity buses can be specified. The Hampton Hill High Street improvement project will ease a particular area of congestion for the R70 and help the route run more reliably. Officers will raise all the issues raised about the R70, 111, 216 and 267 routes with TfL.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

There were many very similar comments around train connectivity, speed and cancellation of service from Hampton

South West Trains is responsible for the train network. Service frequency is based on demand as well as track capacity, which is extremely limited on this route. Crossrail 2 and TfL Rail will also be future options for the route. Crossrail 2 if implemented will run via Kingston. The long standing flooding issues at Fulwell, which affected service reliability, have been the subject of extensive works through the summer which should address the regular cancellation issues.

Extension of the Oyster card to Shepperton

We support this proposal and have made representations to the Department for Transport and TfL as part of our responses to consultation on TfL Rail, the South West Trains franchise proposals and Crossrail 2 consultation that occurred in early 2016.

Chaos for traffic and pedestrians when the train barrier is down for so long

Officers are in regular discussions with South West Trains and Network Rail about crossing down times, as well as possible measures such as new footbridges. The high train frequency, number of crossings in the borough and the high volume of drivers and pedestrians flouting the rules regarding use of crossings means that the scope for reducing down time is very small.

Parking

Officers will be undertaking a corridor study of the High Street (between the southern extent of the current Hampton Hill scheme and the Upper Sunbury Road) to see how the road can be improved for all road users, to encourage travel by more sustainable modes (walking, cycling and public transport), improve safety and ease congestion, while providing parking.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

There are several sources of traffic and parking congestion around Hampton Station and surrounding streets, but the key stressor is the significant amount of commuter parking in Station Road, Ashley Road, Wensleydale Road, Gloucester Road, Ormond Ave etc. The fact that these streets are filled with non-local commuter parking by early morning has particular consequences for local school drop-offs and pick-ups, and generates tensions between the schools and local residents. A residential parking permit scheme in these areas would go a long way to alleviating these problems

I would like to see more parking made available in the shopping areas with a consistent waiting period of 1 hour applied. This would encourage more local shopping with a clear understanding of the restrictions. I would like to suggest taking bites out of wider pavements to allow for diagonal style parking which would cater for more cars

Station Road, Hampton is one of four priority neighbourhoods for which initial funding is being sought from Transport for London through the council’s 2017/18 Local Implementation Plans (LIP) submissions. Any scheme will seek to improve safety and the public realm thereby supporting local businesses within the vicinity of the station and core retail areas (on both sides of the station). The scheme will also seek to reduce congestion, improve provision for pedestrians, cyclists and public transport users, and enhance air quality.

There is also a lot of additional traffic here in the morning mainly caused by parents driving their children to the private schools. Families using the state schools live in the area and on the whole walk

Two of the principal private schools in the area, Hampton School and Lady Eleanor Holles, both operate coach routes to bring children from further afield to these schools. While this undoubtedly reduces the potential private vehicle travel to these schools, the coaches themselves cause congestion in Hanworth Road, particularly in the morning peak period. There is unfortunately only limited scope to turn the coaches safely within the school premises. Sixth formers driving to school are another source of problem, particularly with their parking in adjacent residential streets and in Nightingale Road, the route of the high frequency bus route 111 between Kingston and Heathrow. Both schools have travel plans and the council continues to try to work with the schools to make these as effective as possible. The council seeks to encourage all schools, both public and private, to maintain school travel plans with a particular view to encouraging sustainable movement to and from the school and parental ownership and support for this aim.

The provision of a pay car park for commuters. Purchase of a suitable site for a car park funded by Richmond Council

The Council is unlikely to purchase a new site for a car park for commuters given current limitations on Council resources. Commuters are able to use existing car parks and pay and display parking if they wish to travel to the area by car.

More effective traffic control systems. Please consider one way routes

We do not generally seek to introduce one way systems unless there is sufficient justification for doing so, as they tend to reduce access through an area. However, if there is a specific road that is of concern, officers will investigate.

Crossing point outside The Oak public house by South Road/ Oak Avenue

We have recently undertaken a review of existing traffic management measures along Oak Avenue and Courtlands Avenue, including location of crossing facilities. The results of this will show whether additional/a change in measures is required. The review closed on 16 December and the results will be discussed with ward councillors and the cabinet member who will decide on whether any action is needed.

Walking

Officers will be undertaking a corridor study of the High Street (between the southern extent of the current Hampton Hill scheme and the Upper Sunbury Road) to see how the road can be improved for all road users, to encourage travel by more sustainable modes (walking, cycling and public transport), improve safety and ease congestion, while providing parking.

In addition, the council has identified A312 Uxbridge Road as one of 13 priority corridors (C13) for holistic improvement including the reduction of collisions, improved provision for pedestrians, cyclists and public transport users, and enhanced air quality and public realm. A brief for this work is presently out to consultants and a funding bid submitted to TfL for funding in 2017/18 and 2018/19.

Cycling

Richmond’s Cycling vision is to get more people cycling more often by making cycling easier, safer and more integrated.

The benefits of cycling for health are well known, but they also extend to the wider community - reducing road and public transport congestion, in turn reducing noise, improving air quality and providing health and wellbeing benefits.

The borough has one of the highest proportions of people cycling in London (7% of journeys in the borough are by bike). However, there is still more that can be done to inspire people to cycle and make it safer for all, so it's important that the borough has a clear plan on how we intend to support and encourage growth in cycling over the next ten years. The Council is consulting on this strategy in Autumn 2016 to propose improved cycle networks across the borough.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

I do not cycle due to buses driving too fast down Station Road

Council officers will raise this with TfL. If specific buses are noted as exceeding the speed limit, complaints can also be made directly to the bus operator by residents.

More places to secure bikes near shops

If specific locations can be identified, Council officers can investigate concerns. Please email carole.crankshaw@richmond.gov.uk. Please clearly describe the location (possibly with a sketch) giving an indication of how many you think are needed. Do provide a supporting case where possible, such as stating that bikes are chained up unsatisfactorily to street furniture or a lot of people cycle to the library, etc.

Updated: 4 October 2017