Village Plan for the Ham and Petersham area

Your Ham and Petersham – Key Issues, Priorities and Opportunities

Community Ideas

Community Links Officers have been working alongside residents, community groups, Council teams and partner organisations since 2014 to help identify and deliver community priorities. Ham and Petersham's Neighbourhood Plan process will have identified ideas raised by community members.

Many initiatives and projects are eligible for funding or part funding through the Civic Pride Fund, and the new Village Planning Fund.

Some ideas may not require funding but can be delivered through partnership working, sharing and collaborating in the community. If you have ideas or know of opportunities like these, please get in touch with your local Community Links Officer Siobhan Oktay:

Phone: 07983 568 491
Email: siobhan.oktay@richmond.gov.uk

Ideas for Ham and Petersham

  • Better use of the river for transport from Ham to Twickenham, improving access between both village areas, and connecting Ham House and Strawberry Hill House as tourist attractions.

Community Facilities

Activities and facilities Ham and Petersham residents use for recreation and wellbeing:

Ham and Petersham Neighbourhood Forum: Over the last three years, the Forum have worked hard to consult with the local community and have prepared a draft Neighbourhood Plan.

Ham United Group is a local Community Interest Company founded early in 2006. Its aim is to improve the environment and enhance the quality of life for the community in Ham and Petersham. It has four trustees and a wider circle of volunteers and participants in its projects.

Ham Amenities Group is a local charity with the aim of preserving Ham’s natural heritage, to improve services and to provide the opportunity of social contact by arranging various activities

Ham and Petersham Association is a volunteer run organisation that works to preserve and maintain the environmental and architectural integrity of the area.

Petersham Village Hall was the Church Hall of St Peter's Church and is now owned now by Sudbrook Nursery School. The multipurpose hall is available for hire by community groups, classes and private functions.

Ham Village Centre is a charitable organisation that aims to provide facilities of interest and benefit to the local people of Ham and surrounding areas.

Make Do and Mend run courses for the community on sewing and crafts.

Richmond Maker Labs is a community workshop in the middle of Ham, that is open to all those with an interest in DIY and craft.

Ham Library

We are committed to keeping all borough libraries open. There are no plans to close any buildings and relocation of any library would only be considered if better facilities were secured.

Resources at Ham Library

Ham Library continues to be a popular place with the local community. As well as access to a wide range of books and information resources, library users can enjoy the benefits of free Wi-Fi and a modern network of free access public PCs, with internet, scanners, printers and a variety of software.

Residents with a Richmond Card are also able to access e-Resources from home, including eBooks and eAudio. Our online catalogue and webpage acts as an access point to the Local Studies Archive and Image Gallery, eBooks, eAudiobooks and eMagazines and our Online Reference Resources. All these electronic services can be accessed for free from home using the Richmond Card, giving library members a 24/7/365 service.

The number of book reservations placed online has increased year on year since 2013 - and continues to rise. During 2015/16 40,900 reservations were placed online by customers using computers, laptops or mobile phones. 78% of book requests are ready to collect within 7 days of request. This is the best service in London and is one of the areas where our service has improved the most in the past five years.

Learning

All our libraries offer assistance in basic IT skills and we deliver more advanced taster sessions through our Learning Team in the Information & Reference Library. For those who require assistance in seeking employment we also hold Work Club sessions.

Events and venue hire

There is a full programme of events at Ham Library.

Ham Library has a modern community space in the form of Ham Annexe. A modern venue opened in 2013, the Annexe has a self contained equipped kitchenette, and can be hired for events by community groups.

Volunteering

Currently, a number of volunteers support the library on a weekly basis, helping with the provision of a high quality service, including helping in the delivery of the homebound library service. If you would like to get involved in any way, please contact libraryvolunteer@richmond.gov.uk or telephone 020 8734 3301.

Friends of Ham Library would love to hear from you if you would like to volunteer.

Art and Culture

The Cultural Partnership strategy(pdf, 1400KB) sets out the vision for culture in the borough. The aim, by 2019, is for the borough to be even better known for its outstanding public spaces and river environment, world-class heritage and sport facilities, historic buildings and high quality cultural opportunities. It should be a place where all residents can benefit from participating in the borough’s cultural life.

All villages will take part in the borough's World War One Commemorations, the Music and Drama Festival and the Richmond Literature Festival. Schools from across the borough take part in education workshops, annual dance showcase RichDance, and Dramatic Edge workshops and peformances.

In 2013 Ham Library hosted the Arts Council England funded programme 'Dance in Libraries' which saw professional dancers and choreographer working in the library developing a performance for the library and the local community. The positive response to this feedback highlights the appetite for arts and culture activity in Ham and Petersham and we will continue to look at opportunities for more work in this area through the arts service regular programmes of activity.

Sports and Leisure

The Sport, Open Space and Recreation Needs Assessment is a comprehensive audit and assessment of existing provision of all types of open spaces, sport and recreational facilities including the quality of supply and their condition. Future demand for facilities, specific needs and opportunities has also been assessed.

The Sport and Fitness Services Team manage four dual use sports centres and two swimming pools in the borough. The Sports Development Team supports sports clubs, schools, coaches and provides assistance for elite athletes and promotes and provides activity for both children and adults with disabilities through its RISE programme. Visit the Sports pages for more information.

The Richmond Card is available for residents. It combines parking card/discounts, library membership, and the opportunity to join local sports and fitness centres. If you use any of our facilities once a week or more it will be cost effective to add on a leisure subscription when applying for a Richmond Card.

Sports facilities

To find other local facilities including schools, libraries and sport facilities and much more search Find My Nearest.

The aim of London Sport is to make London the most physically active sporting city in the world. It can support organisations in a range of different ways.

Children and Young People

The Children and Young People’s Plan and Needs Assessment(pdf, 923KB) sets out the direction and goals for the Council and its strategic partners, covering all services for children and young people up to the age of 19, and those available for care leavers and young people with learning disabilities up to the age of 25.

Achieving for Children is a community interest company, wholly owned by Kingston and Richmond Councils, set up to deliver their children’s services. Achieving for Children’s Local Offer is a website providing information on local services and support available for families including children and young people aged between 0 - 25 years with special educational needs or disabilities.

All services related to children and young people based in Richmond, can be found on the Children's services page. The Leisure and Youth Richmond Card gives young people access to our sports and fitness centres. It also entitles the cardholder to discounts on sports, fitness and other youth activities.

Ham Youth Centre provides a range of youth activities for young people aged 11+. Activities can include music production, band practice, health and exercise, information, advice and guidance, trips away, holiday activities and accreditations.

YMCA Hawker is situated alongside the River Thames a few minutes outside of Kingston and is a family centre with children’s activities, The Podsoft play centre, as well as a gym and other facilities.

Ham Children’s Centre, on Ashburnham Road, is open five days a week has a range of activities and services for families with children under the age of five.

Health

We are committed to working in partnership with GP Practices, other health services and the voluntary sector to develop joined up services for local residents.  

Making Richmond a Dementia Friendly borough

We are leading Richmond Dementia Action Alliance (RDAA) - a network of 79 organisations based in, working in, or providing a service for residents in the Richmond borough, the purpose of which is to help local businesses and organisations to contribute towards a more dementia friendly borough. Look out for the nationally recognised dementia friendly logo in local business, shops, organisations and community groups.

For more information contact DementiaActionAlliance@richmond.gov.uk.

Alzheimer’s Society Richmond has Dementia Advisers and Dementia Support Workers to provide individualised information, guidance and support to people with dementia and their carers. Other services include peer support groups, dementia cafés and general information support.

Shaping joined up primary care services

The NHS, Richmond CCG and Richmond Council have also developed a Joint Primary Care Strategy that sets the direction for services in Richmond. The purpose of the strategy is to ensure that primary care is providing accessible, pro-active and co-ordinated care for residents closer to home.

The strategy will improve access to GPs overall through GP 'hubs' providing extra GP clinics from 8am - 8pm. The initiative is linked to pharmacies and the voluntary sector to provide support within communities. The Council has worked closely with all partners to support this project. GP appointments can also be made online. An appointment is guaranteed on the same day for children aged five or under.

Council and health service staff are receiving training – called ‘Making Every Contact Count’ – to ensure that they have the knowledge and skills they need to give good advice and information to residents. These courses are designed to enable staff and volunteers to develop the essential skills needed to identify people who could benefit from additional support, raise the issue with them and refer that person to the appropriate services.

The training does not take extra time or skill; it is about providing access to what is on offer in Richmond. The topics addressed are:

  • Addressing loneliness and isolation
  • Accessing new technologies
  • Introducing active travel
  • Promoting winter warmth

Voluntary sector and community groups can sign up online.

Services for senior residents

We run a Full of Life Fair every year, to celebrate older residents and the contribution they make in the borough, in conjunction with Older Peoples Day. This year's fair will be held on Friday 6 October 2017.

Age UK Richmond provides a wide range of activities and services and cover the whole of the area of Richmond upon Thames. These include the handyperson service, housekeeping, welfare benefits advice, moving home service, day centres, outings and community activities which include cooking and exercise courses. Get in touch by calling 020 8878 3073.

Parks, Open Spaces and Rivers

We have the largest area of public open space per head of population of any London borough. We have developed a number of plans to ensure the quality of our parks remains high. To see these plans, and for an update on all parks improvement works that are being carried out in the borough, see our latest update.

Open spaces in Ham and Petersham

Ham and Petersham Village areas have large number of green spaces, alongside connections to Richmond Park – London’s largest Royal Park. There are 18 Council managed parks and open spaces for residents to enjoy which range from football pitches and tennis courts, play areas, and carefully managed conservation sites and woodlands.

In addition to all of this is the National Trust managed gardens and house of Ham House. The River Thames and Ham Lands form the western boundary of the village.

We will continue to work with the Friends of Ham Village Green to further improve, enhance and protect the Green. We have completed a new mosaic for the side of the shops, a piece of poetry sculpture on the green, silver birch glade planted and the perimeter railing has been painted. We have also been successful in gaining Green Flag Status for the past 2 years.

Trees

We have adopted a Tree Management Policy, the purpose of which is to safeguard trees both within public and private property. Where trees have to be removed for safety reasons we aim to plant a replacement in the same location.

Residents are able to make requests online for new trees to be planted. Any requests will be added to a list of sites that are surveyed in order to establish whether tree planting is suitable.

The borough is characterised by trees, and especially its long avenues of mature plane, lime and horse chestnut trees.  Large trees are considered to be the most valuable in supporting ecosystems, which is recognised within the recently published London iTree study and is also reflected within the London Plan (Policy 7.21).  The loss of larger trees results in a net loss of canopy cover and therefore a decrease in the benefits that are provided – an outcome which would contravene the aims of the London Plan and the Council’s adopted tree management policy.

The tree management policy adheres to the principle of planting the right tree in the right place, and seeks to complement existing property and infrastructure. It also considers the context of the established environment, such as existing species and historic avenues.

Lime basal and epicormic removal programme will be taking place during June 2017. Tree planting has taken place in 5 locations and a summer survey to identify replacement and new planting locations will be taking place in July and August 2017. This will include sites where trees have been requested through the neighbourhood planning process and any areas that have been identified as lacking in trees within the Local Plan.

High Street and Commercial Centres

Ham Parade serves residents from both Richmond and Kingston. The Parade receives support from us through an annual funding provision from the Town Centre Opportunities Fund and the Christmas Fund. The co-ordination of activities and spending of funding relies on the role of volunteers. They have had two successful events, organised by local councillors, that drew in residents to The Parade. These events included Christmas carol singing and an Easter Egg Hunt.

Several individual traders have re-branded their shops, and held ‘taster’ sessions which they would like to build on. There is an interest to have a Ham Parade Market which we are supporting through the above funding and with advice around licensing.

Many things influence which shops appear on a High Street, including the location, customer base and traders’ individual preferences. Although we have limited influence on the mix of shops, we help to make the High Street an attractive place to invest by maintaining the environment and providing funding to support local activity.

Planning policy

Use of vacant space is encouraged providing that the new uses comply with planning policies. The Council’s local planning policies ensure that there are enough shopping facilities in centres to meet the local need and that there is a good balance of uses in each centre.

We provide shop front design guidance(pdf, 2637KB) for businesses and developers.

Our Planning policies are aimed at providing enough shopping and services for communities, which are established and based on detailed research. The amount of designated shopping frontage, where loss of retail may be restricted, is carefully defined so that each centre will have enough shops and a good balance of complementary uses. The health of centres, including the number of vacancies, is key to this process. The government has also introduced permitted development rights, which make it easier to convert shops to residential in appropriate areas.

Article 4 Directions

In May 2013, the Government introduced a permitted development right to allow change of use from offices to residential, and in such cases planning permission is not required.

Across the borough, there has been a significant loss of offices as a result of this permitted development right. In response, the Council made two Article 4 Directions to restrict this right. This means that in those areas to which the Article 4 Directions apply, planning permission will be needed for such development and the Council can properly determine each proposal. The Council is also in the process of reviewing all of its existing local planning policies, with a view to giving offices much stronger protection.

Business rates

We do not currently set business rate levels, only collect them.

Recycling and Street Scene

Issues around fly tipping, street cleaning, street lighting repairs and recycling and waste can be reported online or via the Customer Services Centre on 020 8891 1411.

We regularly run campaigns to raise awareness, and work with the West London Waste Authority to encourage recycling in the borough. Council officers will issue a fixed penalty notice for leaving litter if they witness the offence.

Highway inspections

All of the public highway in the borough is inspected regularly. The regularity depends on the nature of the highway. This varies from yearly to monthly. During these inspections vegetation that is growing from private property as to obstruct pedestrians and road users is identified with the owner/occupier being contacted.

They can be required to undertake the works and if they fail to act we may undertake the works and then recover the costs.

Dog fouling

We encourage responsible dog ownership, which in part means picking up after dogs. Our street cleansing contractor will respond and clear up when we receive specific complaints at specific locations.

Urban Design

The Public Space Design Guide is a Council document which helps officers in their day-to-day roles with streetscape design and is based on an approach we have been taking for some time. However, it is also intended as a guide for developers, contractors and other external agents working within the borough.

Community Safety and Anti Social Behaviour (ASB)

Our Community Safety Team works closely with the Police, Safer Neighbourhood Team (SNT) and community groups such as Neighbourhood Watch to help keep your village safe.

Ham and Petersham Village, in common with all the village areas in Richmond upon Thames, is an area of low crime and anti-social behaviour, and Richmond upon Thames borough is consistently one of the safest London boroughs.

Reducing crime and anti-social behaviour in the borough is the responsibility of the Richmond upon Community Safety Partnership, which includes Richmond upon Thames Council, Richmond Police and other partners.

Policing

In Ham and Petersham Village the day to day policing of your area is carried out by the Ham Safer Neighbourhood Team (SNT). Each SNT has a named sergeant and a dedicated police constable (PC) and police community support officer (PCSO).

The Safer Neighbourhood Team also seek to resolve specific crime and anti-social behaviour concerns in your area that have been identified as priorities by local residents at your Police Liaison Group (PLG) meetings.

Our aim is to make Richmond the safest London borough for crime, reduce ASB and improve road safety. To this end improving road safety has been included as a priority in the latest yearly refresh of the Community Safety Plan 2014-2017, and has always been a key objective within our Transport Local Implementation Plans.

How you can get involved

If you want to get more involved in reducing crime and anti-social behaviour in your village area by attending your local PLG meeting or becoming a Neighbourhood Watch Co-ordinator you can contact your local SNT.

You can also find out more about crime and anti-social behaviour in the borough by signing up to receive the monthly Richmond upon Thames Community Safety Newsletters by emailing David Noakes, Community Safety Officer on d.noakes@richmond.gov.uk.

The work of the SNTs and PLGs in your area are supported by over 700 Neighbourhood Watch Co-ordinators across the borough.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

Cold callers and nuisance traders

If residents feel they are being harassed by traders, however, they should contact the Citizens Advice Consumer Service on 0845 404 050 06 who can offer advice and guidance and refer doorstep sellers to Trading Standards if appropriate. Anyone feeling threatened should contact the police on 999. For more advice seedoorstep safety.

Illegal moorings

In March 2015, Richmond Council introduced a byelaw that means it is a criminal offence for any boat to moor up to Council owned or managed land. For every 24 hours a boat is moored or attached to the land, a new crime has been committed. This is a crime which could carry a fine and/or prison sentence.

When the byelaw was introduced there were over 50 illegally moored boats. In September 2016, Richmond Council, along with the Environment Agency, Marine Police Unit, Local Police and Kingston Council have visited the Thames near Teddington to gather evidence of the remaining boats that were illegally moored. Most boats moved on of their own accord. However, the Council has been forced to successfully prosecute a number of boat owners that refused to move.

The Community Safety team continues to liaise with the Thames based MPS Marine Support Unit, and the River Watch Scheme in regard to reported issues on the river and riverbanks. The team work with the Council and Park guard wardens to respond appropriately to any complaints about dog walkers or lewd behaviour on Ham Lands.

Housing

Like most London boroughs, we face a shortage of affordable homes. The Borough Strategic Housing Market Assessment (SHMA) identifies in the period from 2014 to 2033 a net deficit of 964 affordable homes per annum, demonstrating the need for affordable homes remains substantial across all parts of the borough. Local Plan policies seek to maximise affordable housing, through a range of measures including providing more choice in the different types of affordable housing with the aim to provide for different levels of affordability.

The Census 2011 confirmed that 18.5% households in Ham and Petersham rent from a housing association landlord. This is above the borough average (12.6%) but similar to that found in other areas such as the Barnes (17.9%) ward. Historical development factors reflect the location of housing association homes.

Our allocation policy for housing association homes allows residents preference to choose the areas of the borough they wish to reside in (although this preference must be seen within a context of limited supply).

Ham Close

Following a series of design workshops in summer 2016, RHP and the Council consulted on an indicative proposal for the redevelopment of the site in Oct/Nov 2016 which would provide 425 homes on Ham Close.

In light of the feedback received, RHP and the Council decided to develop the existing conceptual designs in consultation with local residents and undertake studies to support this process. Please visit the Ham Close website for further information.

Transport and Congestion

The Transport Planning Team undertakes the planning and design of transport measures within the borough. This includes parking, cycling, public transport infrastructure improvements, and the design of traffic signals and pedestrian crossings.

In 2017 we propose to carry out an upgrade of the surface used on the Thames Towpath in Ham and Petersham, to provide a smoother and more durable footpath that is more in keeping with the surrounding habitat. It will include enhanced signage at key entry points to encourage use all year round by a variety of user groups.

Electric charging points

A growing number of residents and businesses drive electric vehicles, they will play an increasing role in reducing emission levels in Richmond, while saving their users substantial amounts of money in running costs.

We have recently installed new vehicle charging points in residential roads in Twickenham and Barnes, with a view to expanding this number across the borough.

Your comments

We have addressed any comments or questions that we have received from residents during the village planning process.

There are high levels of speeding traffic

Following receipt of a petition as assessment will be undertaken to determine speeding  issues and conditions on the southern section of Petersham Road and Upper Ham Road.

Accessible bus stops

A cross-borough programme to make all bus stops fully accessible was completed in April 2017.

Parking for local shops

We experimented with a parking scheme in Ham Parade providing 30 minutes free parking for the local shops, and in 2015 this scheme was made permanent due the scheme working well. Five spaces have been provided in place of pay and display spaces.

Roads and Pavements

To report day-to-day faults on road and pavements, please use our online service. Officers will investigate the roads concerned and will consider putting together a business case for any repairs when resources permit.

Planned works

By autumn 2017 we plan to carry out footway and kerb patching repairs and Carriageway resurfacing on Richmond Road (between Ham Common and Dukes Avenue junction) and Parkleys Parade, the service road adjacent to Richmond Road.

We also plan to repair the defective areas of carriageway at the Ham Common/Ham Gate Avenue junction at the same time, as well as carrying out minor repairs to some of the roadside gullies which are noisy.

Car Clubs

We support Enterprise and Zip Car Clubs in Richmond and you can obtain a parking permit if your business is a member of a Car Club scheme, and you need to park a registered vehicle within a Community Parking Zone during restricted hours.

Cycling

Our vision is to get more people cycling more often by making it easier, safer and more integrated.

The benefits of cycling for health are well known, but they also extend to the wider community - reducing road and public transport congestion, in turn reducing noise, improving air quality and providing health and wellbeing benefits.

The borough has one of the highest proportions of people cycling in London (7% of journeys in the borough are by bike). However, there is still more that can be done to inspire people to cycle and make it safer for all, so it's important that we have a clear plan on how we intend to support and encourage growth in cycling over the next ten years.

We consulted on a Cycling Strategy in Autumn 2016 to propose improved cycle networks across the borough.

For more information on cycling in the borough, please visit the Cycling pages.

Updated: 12 July 2017