Street Scene fault reporting
Report a fault or defect
Please use our online fault reporting form to report any problem, fault or defect relating to:
- Highways management
- Parks and open spaces
- Street cleansing
- Graffiti
- Street lighting
- Structures and trees
- Fly tipping
Traffic lights
These are not the responsibility of the London Borough of Richmond upon Thames. All traffic lights within Greater London are maintained by Transport for London Street(TfL) Fault Division. If you notice that a set of traffic lights are not working properly please contact them on:
Telephone: 0845 305 1234
Facsimile: 020 7941 2303
Report a traffic light fault on the TfL website.
Comments and suggestions
If you wish to make a complaint, comment, or suggestion, please use our online Street Scene and Enforcement comments and suggestions form