Community Toilet Scheme

Since the relaunch of the Community Toilet Scheme in June 2005, membership of the scheme has increased significantly.

As the first borough to introduce this initiative, Richmond Council's scheme has received significant interest from Local Authorities wishing to emulate this style of toilet provision.

This year has seen several reports published through central government about toilet provision with recommendations for Council's to consider this ground breaking initiative as part of their toilet strategy.

How does the scheme work?

The Community Toilet Scheme enables local businesses like pubs, restaurants and shops, to work together with the Council to make more clean, safe and accessible toilets available to the public.

Participating premises display one of these stickers in their window:

Window stickers showing male, female and wheelchair accessible Community Toilet Scheme Members.

Street signage indicates the name and direction of the participating businesses.

Members of the public can use toilet facilities during the premises opening hours and without the need to make a purchase.

What about wheelchair access and baby changing facilities?

Currently approximately one third of our scheme members offer wheelchair accessible facilities and approximately one quarter provide baby changing facilities. Stickers and street signage indicate which facilities are available at particular businesses.

DisabledGo provides free detailed access information for disabled people across the UK.

Where to find out more

The leaflet 'Your Guide to the Community Toilet Scheme' can be picked up from Council offices, libraries, tourist information centres, hospitals and doctors surgeries and contains a map showing where the scheme operates(pdf, 2298KB)  and a list of premises that participate in the scheme.

The map is intended to indicate the area where the scheme operates and does not show exact locations of the premises or indicate all members of the scheme. The leaflet is correct at the time of going to print in June 2006 but information contained within it is subject to change as membership of the scheme may change. For an up-to-date list of members of the scheme you should refer to the table below. A new leaflet is currently being produced and will be available in early 2009.

To order your copy of the leaflet, find out more about the Community Toilet Scheme or to comment about any of the toilets provided through the scheme call 08456 122 660 or email communitytoilets@richmond.gov.uk.

Information is displayed on the Council's community noticeboards in the areas where the scheme operates.

To find out how your business can join the scheme email communitytoilets@richmond.gov.uk.