Older Persons' Freedom Passes
The Post Office issue all Older Persons' Freedom Passes for Richmond Borough residents.
If you have any queries please contact your local Post Office.
Find your nearest post office here (Post Office website) or telephone 08457 223344
To apply for an Older Person’s freedom pass you must be 60 years old or over and a permanent resident in the borough.
Entitlements
The Mayor of London, Boris Johnson, has confirmed that from the 2 January 2009 the Older Person’s freedom pass will entitle pass holders to free travel on most of London’s transport services 24 hours a day. Entitlements are as follows:
- Free travel on London’s underground, buses, docklands light railway and trams at all times.
- Free travel on the following London Overground networks 24 hours a day:
- Stratford to Richmond;
- Willesden Junction to Clapham Junction;
- Euston to Watford Junction and
- Gospel Oak to Barking
Restricted travel will remain on the following:
- Free travel on local bus services in England outside London between 9.30am and 11.00pm Monday to Fridays and all day at weekends and on public holidays.
- Free travel on National Rail in standard accomodation on most local rail services will remain between 9.30 am and 4.30am the following morning, Mondays to Fridays plus all day at weekends and on public holidays.
How to apply for a new Older Persons’ Freedom Pass
Application forms and passes are available from Post Offices in all London boroughs, except in Barking & Dagenham, Bromley, Havering, Sutton and Wandsworth.
Applicants must show proof of name and age; proof of permanent residency in the borough; have one recent passport size photo.
You must bring one item from each of the following sections 1, 2 and one photo.
1 Proof of age/name:
- Current passport
- Current Older Person’s Freedom pass
- Medical card
- Birth certificate (unless your name has changed)
- Pink driving licence (Paper or Photocard)
- Letter of pension entitlemen
2 i Proof of address (one of the following items with your name on):
- Current council tax bill/letter/ payment book
- Current council/Housing Association rent book/statement/letter
- Current television licence
or
2 ii (one of the following items with your name on, dated within the last 3 months)
The following items must be dated within the last 3 months and in your name:
- Residential utility bill (excluding mobile phone bills)
- Residential bank or building society statement
- HM Revenues and customs letter
- Department for Work and Pensions letter
- Occupational pension letter
- Residential credit card statement
3 Photographs
- One recent passport size photograph
Replacing lost, stolen or faulty Older Person’s freedom passes
Lost or stolen freedom passes can be replaced at any of the participating post offices.
Faulty (or damaged) freedom passes can be replaced at any of the participating post offices.
You are only allowed to hold one freedom pass at any one time.
You must only use the most recent freedom pass and return any others.
More information about Freedom Passes
If you want to find out more about the Freedom Pass Scheme, please visit the www.freedompass.org website.
Contact the Accessible Transport Unit
Accessible Transport Unit
Disability Action and Advice Centre (DAAC)
4 Waldegrave Road
Teddington
TW11 8HT
Telephone: 020 8831 6312 / 6191 / 6097 (general enquiries)
Fax: 020 8831 6099
Email: accessibletransport@richmond.gov.uk
Our office hours are 9.00am to 5.15pm Monday to Thursday, 9.00am to 5.00pm Friday
See a map for the Accessible Transport Unit here.