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Report a nuisance

We have a number of teams dealing with different types of nuisance. Please make sure you contact the right team.

Please be aware that we do not respond to anonymous complaints, but we will keep your identity confidential.

Noisy neighbours / alleged nuisance from a domestic premises

If your complaint or enquiry concerns a noisy neighbour, or domestic nuisance including bonfires, or domestic audible intruder alarms, please contact:

Neighbour Nuisance Officer

Civic Centre
44 York Street
Twickenham
TW1 3BZ

Telephone: 020 8891 7737
Fax: 020 8831 6404
Email: residentialeh@richmond.gov.uk

If your complaint or enquiry concerns a problem arising from a commercial property or construction site (e.g construction noise , audible intruder alarms, smoke or bonfires), or from vehicle alarms, please contact:

Commercial Environmental Health Team

Civic Centre
44 York Street
Twickenham
TW1 3BZ

Telephone: 020 8891 7994
Fax: 020 8891 7726
Email: commercialeh@richmond.gov.uk

The Council’s weekend noise service may be able to assist if the problem occurs on Friday or Saturday night between 10pm - 3am.

Telephone: 07944 038 495

If your enquiry relates to other types of general antisocial behaviour from a neighbour, please contact:

Community Safety Team

You can also contact your local police Safer Neighbourhood Team.