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Commercial noise

The Commercial Environmental Health Team has a duty to investigate allegations of nuisance relating to commercial premises. Noise complaints form the bulk of all complaints to Commercial Environmental Health however we also deal with smoke, odour, premises in poor condition and some pest control issues.

Enquiries relating to noise from a neighbouring domestic residence are dealt with by the Residential Services Team.

We also regulate some industrial sites by permitting their operation as particular processes have the potential to cause pollution. 

We currently authorise 21 processes to operate under the Environmental Protection Act 1990 (Part B).

If you feel that a premises is affecting you in your home then contact us. There is more information on different types of nuisance and other issues below:

Contact Commercial Environmental Health

If you have any questions or comments about commercial noise, uou can contact Commercial Environmental Health:

Consumer Protection

London Borough of Richmond upon Thames
7B Parkshot
Richmond
TW9 2RT

Email: commercialeh@richmond.gov.uk
Telephone: 020 8891 7994
Fax: 020 8891 7726

There is also a Weekend Noise Service which operates from Friday and Saturday 10pm to 3am. You can call this service on  07944 038495 .