eAudiobooks: iPods and Macs not supported

Unfortunately, the NetLibrary eAudiobook service cannot support iPods and Apple Macintosh computers at this time. There is no audiobook service for libraries that currently supports member downloads to iPods. We apologise for any incovenience this causes. Richmond does offer an alternative service, e-audio: audiobooks downloaded to an MP3 player for you.

Netlibrary guidelines on supported MP3 players.

If you have questions on any of our online services please contact peoples.network@richmond.gov.uk

Technical details

iPods

iPods use the .aac file format and the .aac file format does not support the Digital Rights Management protection required by NetLibrary audiobooks at this time. Digital Rights Management protection helps ensure that the content of our publishing partners is secure, especially when items are checked out from the library's collection and borrowed by a user rather than purchased. This Digital Rights Management technology allows checked out items to expire on the due date.

Macs

NetLibrary audiobooks cannot be played on Macs because the latest version of Window Media Player available for Macs (version 9) is based on Windows Media Rights Manager version 1.3. NetLibrary uses version 2.x licenses for eAudiobooks in order to maintain a high level of security. Because the latest version of Windows Media Player for Macs does not support 2.x licenses, NetLibrary audiobooks cannot be played on Macs at this point in time.