Complaints, compliments and comments about Housing

We aim to give a high standard of service to everyone and we care about getting things right.

Your views are important and they help us to check that we are giving the best possible service. We want to know if we have made a mistake so that we can put things right. We also want to know when we do things well.

Complaints

If you have had any problems when using the service please tell us what is wrong as this is the first step in helping to put matters right. For more information about how to make a complaint, please see our complaints procedure.

Compliments, comments and suggestions

We welcome your compliments, comments and suggestions, as these will help us to know what we are doing well and also how we can improve our service.

Make a comment, suggestion or compliment about a service or staff member

Alternatively you can contact us in writing, by email or in person from our Housing contacts page.