What happens after you have applied to the Housing Register
We will write to you within 14 working days of receiving your application form. The letter will contain your reference number and the number of points we have awarded your application. It is important to keep a note of your reference number and quote it when you write to us or phone us. We will not be able to give you any information without this number because of the rules on confidentiality.
If you do not provide the necessary information we may be unable to award points in the various categories.
Because of the shortage of social housing, it is difficult to be precise about if and when you will be offered accommodation. We publish levels of points for each size of property to show how many you need in order to be approved for housing.
Once you have a certain number of points, we will either interview you at the Civic Centre or in your own home. We will then approve your application for an offer of accommodation. We do make periodic visits to applicants to confirm that the information provided on their application form is still current and correct.
We nominate people for accommodation in strict points order, so although we may approve you for rehousing, it may still be some time before a suitable property becomes available.
The number of points that you need in order to be approved for housing can go up or down, depending on the amount of accommodation that is available.
When there is less accommodation available, the number of points needed will be higher than when there is more accommodation available.