What happens after you have applied to the Housing Register

We will write to you within 14 working days of receiving your application form. The letter will contain your reference number and the number of points we have awarded your application. It is important to keep a note of your reference number and quote it when you write to us or phone us. We will not be able to give you any information without this number because of the rules on confidentiality.

Because of the shortage of social housing, it is difficult to be precise about if and when a housing association will be able to offer you accommodation.

We publish levels of points for each size of property to show how many you need in order to be approved for housing. Once you have a certain number of points, we will either visit you at home or interview you at the Council offices to confirm that the information you provided on your application form is still correct. We will then approve your application for an offer of accommodation.

We nominate people for accommodation in strict points order, so although we may approve you for re-housing, it may still be some time before we can nominate you.

Please note

The number of points that you need in order to be approved for housing can go up or down, depending on the amount of accommodation that is available.

When there is less accommodation available, the number of points needed will be higher than when there is more accommodation available.