Resettlement
The resettlement team works to provide a comprehensive needs-led service to vulnerable people in the community aiming to provide the necessary tools to establish and maintain their social housing tenancy. The team aims to:
- Promote independence
- Assist with the practical aspects of setting up a new home
- Provide emotional support
- Act as an advocate
- Work alongside other agencies
- Provide a service sensitive to diverse needs
The team comprises a principal officer and experienced officers specializing in working with young persons and other groups of vulnerable people such as:
- People with mental health problems
- Learning difficulties
- Physical or sensory difficulties
- Drug, alcohol or substance misuse problems
- Young single people (16/17 years old)
- Teenage parents (16-19 years old)
- Elderly people
- Those at risk of domestic abuse
- Ex-offenders
- With a terminal illness
- Homeless families with support needs
The team can help with:
- Welfare benefits advice
- Budgeting advice
- Act as an advocate
- Accompany to property viewing and tenancy signing
- Accessing furniture, essential household items and white goods
- Set up utilities accounts (gas, electricity, water, TV license)
- Accessing funds from local charities and the Social Fund
- Arrange removals
- Help register with a GP
- Completing forms
- Welfare visits at home
- Referral to other agencies e.g. tenancy support services
- Jointly working with other agencies
The team is unable to help with:
- Personal care, decorating or gardening
For further information or advice contact:
Asylum and Resettlement Team
Telephone: 020 8831 6448 or 020 8487 5064
Fax: 020 8831 6014
Email: asylumresettlement@richmond.gov.uk