How to apply for emergency temporary housing

You will need to come to the Civic Centre in Twickenham for an interview with the Housing Options Team. The Options Team can only see applicants by appointment. An appointment for an interview can be made by:

Speaking to our reception staff at the Civic Centre.

Contact the Housing Options Team

Housing Options Team
Civic Centre,
44 York Street,
Twickenham,
TW1 3BZ

Telephone:020 8891 7409 (Our telephone duty hours are Monday to Friday 9am to 5pm except Wednesday 1pm to 5pm)
Email:housingadvice@richmond.gov.uk.

We can also provide a community language or sign language interpreter or hearing induction loop at the interview if you let us know in advance.

Please be sure to have all relevant documents with you when you come to the interview.

You can fill in this form(pdf, 167KB) if you have become homeless and have a pre-arranged appointment to make a homelessness application.