Housing
The Council no longer provides council housing. All houses owned by the Council were transferred in July 2000 to the Richmond Housing Partnership (RHP).
All social housing is now provided by Housing Associations. If you live in a former Council-owned house and you have any problems please contact Richmond Housing Partnership.
Advice for tenants
People living in a rented flat or house and/or shared accommodation such as a bedsit. Find out about the Sponsored Moves Scheme, our under-occupation scheme for Housing Association tenants, the Housing Options Open Day and our newly created Tenants' champion.
Advice for owners and landlords
Information for homeowners and landlords along with advice on relevant grants and schemes.
Home ownership and key worker housing
Schemes that are available in Richmond for people who want to buy a house. Specific information is also available for key workers.
Paying your mortgage
Information about what you can do if you are experiencing difficulties paying your mortgage.
Advice for people in need of housing
The assistance available for people in need of housing and what can be done to prevent a person becoming homeless. Find details on housing associations and cooperatives in the borough as well as services for vulnerable people and asylum seekers.
Registered Social Landlords (RSLs)
Registered Social Landlords (RSLs), also known as Housing Associations, are organisations registered and approved by the Tenant Services Authority to provide social housing for rent and part-buy.
Richmond upon Thames Council has created a new role of Tenants' Champion, to develop further the local accountability of housing associations that provide homes in the Borough. The Tenants' Champion is Cllr Lisa Blakemore.
From time to time social housing tenants and leaseholders experience housing problems with their landlords. The Tenants' Champion is both a channel to 'listen' to these concerns and a 'voice' for ensuring those concerns are heard by the housing associations and the local authority.
Heating and insulation
For help, advice and grants to save energy and money.
Housing improvements and repairs
The range of schemes and grants to help you improve and maintain your home.
Housing benefit
About housing benefits, including how to claim it and what to do when your circumstances change.
Housing strategy, service development and performance
Details on the Housing Teams, the strategies that guide our services, our service standards and our performance.
Housing for older people
Information on Retirement, Extra Care and other housing options.
Glossary of Housing Terms
A selection of housing terms and their definition.
Further information
If you have questions relating to housing in Richmond upon Thames, please contact Housing Services.
Tell us about our Service
To make a complaint about a service please follow our corporate complaints procedure.
If you would like to make a compliment or suggestion about the service you have received, please use our comments or suggestions form.