Safety First Scheme

The Richmond upon Thames Safety First Scheme aims to help residents (including children), affected by domestic abuse and hate crime, remain in their own homes and feel safe. Safety First is one of a range of options to those possibly at risk of homelessness as a result of domestic abuse and hate crime.

The scheme is available across all types of tenure (e.g. registered social landlords, private rented and owner-occupied).

What's available?

• Free improved home security (e.g. better door and window locks, installation of replacement doors) to be installed within a short time after initial referral
• Free installation of a Careline alarm, linked to the Police control room to allow rapid response in case of future incidents with free rental for at least six months
• Advice on personal safety from a Police Crime Prevention Officer and the option of advice from the London Fire Brigade on home fire safety
• Referral to domestic abuse services
• Holistic approach to improving safety

Further information

For tenants or homeowners wishing to find out more about the scheme see the Safety First Scheme leaflet(pdf, 84KB).

Safety First is not an emergency measure. In case of emergency, you are always advised to dial 999.

Agencies seeking guidance on the Safety First Scheme, or wishing to make a referral, can find further details here.

Contact the Safety First Scheme

The scheme is coordinated through the Housing Advice and Assessment Team.

For more information contact the Scheme Coordinator.

Telephone: 020 8831 6421
Email: safetyfirst@richmond.gov.uk