Domestic abuse support

Within Richmond Upon Thames there are several agencies that support people who are experiencing domestic abuse.

Domestic Abuse - information and support in Richmond upon Thames(pdf, 338KB) (download leaflet)

One stop shop

If you are experiencing domestic abuse, confidential advice and support is available from the agencies listed below as well as a weekly one stop shop.

Agencies within Richmond upon Thames

For Police assistance with domestic abuse, please visit the Police Community Safety Unit page or telephone 101. In an emergency, always phone 999.

For support relating to violent crime linked to domestic abuse, please visit the Victim Support website or telephone 020 8547 3202.

If you are concerned that a child is being abused, please visit Richmond's Social Services Initial Response Team or telephone 020 8891 7969 (office hours 9:00am to 5:15pm Monday-Thursday, 9:00am-5:00pm Friday).

Outside of office hours please telephone the emergency Out of Hours Team on 020 8744 2442.

Information and advice on keeping safe, can be found on the Refuge website or telephone 0808 2000 247. Richmond residents can contact Refuge Floating Support by telephone on 020 8742 7745.

Workshops, programs and groups for women and children affected by domestic abuse are available in Richmond upon Thames. See the Welcare website or telephone on 020 8893 9123.

Richmond upon Thames also has a Safety First Scheme to help residents (including children), affected by domestic abuse and hate crime, remain in their own homes and feel safe. Safety First is one of a range of options to those possibly at risk of homelessness as a result of domestic abuse and hate crime.

Agencies outside Richmond upon Thames

The 24 hour National Domestic Violence Helpline on 0808 2000 247 is a member of Language Line and can provide access to an interpreter for non-English speaking callers. The helpline can also access the BT Type Talk Service. Calls are always confidential.

Further information is available from the Women's Aid website and the Refuge website.

If you are worried you might be forced into marriage or are worried about a friend or relative contact the Forced Marriage Unit on 0207 008 0151.

Domestic abuse involving lesbian, gay, bisexual and transgender people, please visit the Broken Rainbow website or telephone 0300 999 5428.

For men experiencing domestic abuse, visit the Men’s Advice Line website or telephone 0808 801 0327.

For anyone concerned about their abusive behaviour, or for professionals and victim/survivors looking for help for an abuser, contact the Respect Phone line on 0845 122 8609

For information and advice for children and young people, please visit the Childline website or telephone Childline free on 0800 11 11.