Mobility and access
Transport
The Accessible Transport Unit provides information on:
- Disabled Person's Parking Badge
- Taxicard Scheme
- Voucher Scheme
- Disabled Persons Freedom Pass
- Super Shopper Bus
- College Transport Scheme
Contact the Accessible Transport Unit
Telephone: 020 8831 6312
Textphone: 020 8831 6078
Email: accessibletransport@richmond.gov.uk
Access to council offices
All council offices are accessible for disabled visitors. Full contact details and directions, including directions for visually impaired visitors are provided by Customer Services.
For information about accessibility of venues in Richmond upon Thames visit the DisabledGo website.
- Community transport
- Disabled Persons' Freedom Pass Scheme
- Super Shopper Bus Scheme
- London Taxicard Scheme
- Richmond Transport Voucher Scheme
- The Sit Stop Project
Contact Adult and Community Services
For more information and advice on services in the community or to make a referral to Adult and Community Services, please contact us on
Telephone: 020 8891 7971
Text: 07800 002439
Email: adultsocialservices@richmond.gov.uk
You can also contact us by using the Adult and Community Services enquiry form.
Our office hours are 9am to 5.15pm on Monday to Thursday and 9am to 5.00pm on Friday.
Emergency enquiries
For emergency queries outside of office hours you can call our Adults Emergency Duty Team on
Telephone: 020 8744 2442
Minicom: 0845 600 7752
Type Talk: 1800 1 020 8744 9414
The service is available from 5pm to 8am on Monday to Friday and 24 hours on weekends and Bank Holidays.