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Home care providers (domicilary care) used by the Council

This document lists homecare providers currently used by the Council. Inclusion in this directory is not an endorsement and we can take no responsibility for the quality of privately purchased services provided by the organisations listed. The Council does, however, closely monitor the quality of Council purchased services and we will indicate where we are working with providers to improve performance.

Download a list of homecare providers in Richmond upon Thames(pdf, 51KB).

Please note

We aim to ensure that information included in this directory is up-to-date and correct, but we cannot guarantee that it has not changed since the date of the last up-date of this document.

Please note that links to websites created and/or maintained by organisations other than the London Borough of Richmond are provided as part of the service we offer. However, the Borough cannot accept any liability for their accuracy or content and does not necessarily endorse the views expressed within them. We cannot guarantee that these links will work all of the time and we have no control over the availability of the linked pages.

Contact Adult and Community Services

For more information and advice on services in the community or to make a referral to Adult and Community Services, please contact us on

Telephone: 020 8891 7971
Text: 07800 002439
Email: adultsocialservices@richmond.gov.uk

You can also contact us by using the Adult and Community Services enquiry form.

Our office hours are 9am to 5.15pm on Monday to Thursday and 9am to 5.00pm on Friday.

Emergency enquiries

For emergency queries outside of office hours you can call our Adults Emergency Duty Team on

Telephone: 020 8744 2442
Minicom: 0845 600 7752
Type Talk: 1800 1 020 8744 9414

The service is available from 5pm to 8am on Monday to Friday and 24 hours on weekends and Bank Holidays.

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