Occupational therapy

Community Occupational Therapists can help you live independently in your own home by offering advice on managing your disability, providing specialist disability equipment suited to you and small or more substantial adaptations to your home that can help you get on with your daily activities as comfortably and safely as possible.

If you are interested in any of these services you can contact your local social care team (contact details are at the bottom of this page) and ask to be assessed by an Occupational Therapist.

The assessment

An Occupational Therapist will then visit you at home to discuss what difficulties you may be having. They will ask you questions about your health and your needs, look at any difficulties you are experiencing and try to find solutions suited to you. They will then prepare a Care Plan, which explains what equipment or adaptations are recommended.

If the Occupational Therapist orders equipment for you it will be delivered directly to your home. Equipment is free of charge but it is on a long term loan to you - you do not own it.

Small adaptations to your home such as fitting rails in the bathroom or rails by the front door are also provided and fitted free of charge.

When your equipment or adaptations have arrived the Occupational Therapist will visit you again to show you how to use it and check that everything is right for you.

Major Adaptations to your home

The Occupational Therapist may recommend that you need substantial adaptations to your home or larger items installed such as stairlifts, level access showers, ramps or adaptations to your kitchen.

If this is the case, you will either have to pay for the equipment and works yourself, or the Occupational Therapist will help you apply for a Disabled Facilities Grant(pdf, 112KB) to cover the costs. The Occupational Therapist will help you in your application for this grant and check on the adaptation once it has been completed.

Contact Adult and Community Services

For more information and advice on services in the community or to make a referral to Adult and Community Services, please contact us on

Telephone: 020 8891 7971
Text: 07800 002439
Email: adultsocialservices@richmond.gov.uk

You can also contact us by using the Adult and Community Services enquiry form.

Our office hours are 9am - 5.15pm on Monday to Thursady and 9am - 5.00pm on Friday.

Contact the Sensory Services Team

You can contact the Sensory Services Team between 9am and 5pm Monday to Friday.

Duty hours are Monday and Thursday morning between 9.30am and 12.30pm when we can guarantee someone will be available to take referrals and provide information and advice.

Telephone: 020 8487 1760
Minicom: 020 8487 1762
Text: 07903 738043
Fax: 020 8487 1761
Email: senservteam@richmond.gov.uk

Emergency enquiries

For emergency queries outside of office hours contact the Adults Emergency Duty Team:

Telephone: 020 8744 2442
Minicom: 0845 600 7752
Type Talk: 1800 1 020 8744 9414

The service is available from 5pm to 8am, Monday to Friday and 24 hours on weekends and Bank Holidays.