Taxis

Your local taxi company is another way of getting out and about safely if you’re unable to use public transport.

London Taxicard Scheme

The London Taxicard provides door-to-door transport in licensed black taxis and private hire vehicles. Trips are paid for partly by the Council and partly by the Taxicard member. It is available to permanent residents of the borough who are blind or who have long term, severe mobility difficulties and difficulty using public transport. The member pays a flat fare of £2.50 plus any amount shown on the meter above £10.80.

Once you are a scheme member, you can book taxis via Computer Cab. You can either make bookings online or by telephone. You can also hail a Computer Cab taxi in the street or from a rank. Taxicard members booking online are able to track the progress of the booking via the Computer Cab website.

Find out more about the Taxicard here(pdf, 46KB).

Taxicard and the Queen's Diamond Jubilee

Road traffic may be heavier on some roads during the Diamond Jubilee celebrations from 2 June to 5 June 2012 inclusive. Visit London Taxicards for more information.

Taxicard and the Olympics

During the Olympic period it will be more difficult to travel around the borough by taxi. There are six events taking place in the borough between the 24th July and 1st August 2012:

• Olympic Torch Visit – Tuesday 24 and Friday 27 July
• Men’s Olympic Road Cycling Race – Saturday 28 July
• Women’s Olympic Road Cycling Race – Sunday 29 July
• Time Trial Route Rehearsal – Tuesday 31 July
• Women’s and Men’s Time Trial – Wednesday 1 August

Please visit our Olympic pages to find out more information about the events.

Application pack

Download the Taxicard application pack (view our Personal Information Policy here)

• Application form(pdf, 122KB)
• Application letter(pdf, 28KB)
• Eligibility criteria(pdf, 60KB)

If you have any questions about the form, or need help completing or if you would like a hard copy please call 020 8831 6312 or email AccessibleTransport@richmond.gov.uk.

When you have completed the application form, please return it with all the relevant documents to:

The Accessible Transport Unit,
4 Waldegrave Road,
Teddington,
TW11 8HT

Postage: Please make sure that you use the correct postage when sending in your application so that your application is not delayed. If you are unsure how much postage you require please have your envelope weighed at a Post Office.

More information about the London Taxicard scheme

For information, please contact the Accessible Transport Unit.

Telephone: 020 8831 6312.