Advocacy Services in Richmond upon Thames
Advocacy is when people need support to help them say what they want, secure their rights or represent their interests.
There are a range of Advocacy Providers available in the London Borough of Richmond who are able to help you to represent your views.
We have produced a Factsheet with further information on what what Advocacy is and how it can help you.
Many Advocacy Providers offer specialised advice and the Provider best able to help you may depend on your age, disability or ethnic group.
Please see this Factsheet for a list of Advocacy Services and who they may be able to help: Advocacy for people living in the Borough Factsheet (Ref 044/12/08).
We also have a guide explaining what to expect from Advocacy Providers called an Advocacy Protocol. Richmond Advocacy Protocol
(pdf, 69KB).
Contact Adult and Community Services
For more information and advice on services in the community or to make a referral to Adult and Community Services, please contact us on
Telephone: 020 8891 7971
Text: 07800 002439
Email: adultsocialservices@richmond.gov.uk
You can also contact us by using the Adult and Community Services enquiry form.
Our office hours are 9am - 5.15pm on Monday to Thursady and 9am - 5.00pm on Friday.
Contact the Sensory Services Team
You can contact the Sensory Services Team between 9am and 5pm Monday to Friday.
Duty hours are Monday and Thursday morning between 9.30am and 12.30pm when we can guarantee someone will be available to take referrals and provide information and advice.
Telephone: 020 8487 1760
Minicom: 020 8487 1762
Text: 07903 738043
Fax: 020 8487 1761
Email: senservteam@richmond.gov.uk
Emergency enquiries
For emergency queries outside of office hours contact the Adults Emergency Duty Team:
Telephone: 020 8744 2442
Minicom: 0845 600 7752
Type Talk: 1800 1 020 8744 9414
The service is available from 5pm to 8am, Monday to Friday and 24 hours on weekends and Bank Holidays.