Fridge and freezer disposal

We provide a fridge and freezer collection service from residential properties. It is important that fridges and freezer are disposed of correctly as the contain gases and materials that are harmful to the environment.

The fridges and freezers, which are collected, are taken to Townmead Road Re-use and Recycling Centre to be stored until a full container load can be sent for recycling.

Contact Waste and Recycling if you would like us to dispose of a bulky collection, garden waste or a clinical waste item.

To keep a clean and green environment, we encourage you to dispose of all waste in an environmentally friendly way and to reduce, reuse and recycle as much as possible.

What we will do for you

• We aim to will collect a fridge or freezer from the ground floor level, outside a property or from a garden.
• We aim to collect your fridge or freezer within five working days of receiving your completed form and cheque made payable to the London Borough of Richmond upon Thames.
• We will remove a fridge or freezer for £23 (VAT free) or for no charge for residents over 60 years of age or who are disabled people or in receipt of unemployment benefits.
• We will let you know what day and between what times we will call to remove the fridge.
• We will ensure that our web pages are up to date with current information and you can complete an application online.
• Our contractor Veolia will do the collections.
• We will ensure that if you do contact us we will respond to you within our Council’s customer service standards.

What we would ask of you

• Please complete our online form or download an application form(pdf, 53KB) to tell us about the fridge or freezer you would like collected and pay by credit/debit card or by cheque.
• Please ensure your fridge is empty and clean ready for collection.
• You may also take your fridge or freezer to Townmead Road Re-use and Recycling Centre, for which there is no charge.
• Please do not put your fridge or freezer on a public pathway or road.
• Please ensure that any door locks or latches cannot work, so as to stop accidents (such as children or animals being trapped).

How we met these standards last month

• View our service performance here.

All waste arising from trade, commercial or any other organisations, including fridges or freezers must be collected by a specialist waste contractor.

Both the Department of Trade and Industry (DTI) and the Department for Environment, Food and Rural Affairs (DEFRA) provide further information and advice surrounding the regulations as well as waste disposal of fridges and freezers.

Other recycling web pages you might find useful:

• Recycling forms
• Recycling items for purchase including cut price home composters
• An alphabetical list of contact points on all recycling matters
• A multitude of recycling facilities at Townmead Road Re-use and Recycling Centre
• Recycling news and events