Garden recycling collection service Terms and Conditions

1. This scheme has a non-refundable fee covering container hire for the period specified at the start of the contract and emptying of the container.
2. The container(s) shall be kept on the premises stated in the application and may only be removed from the premises by or with the prior written permission of the Council.
3. The container is to be used only for the storage of green garden waste as described in the information sheet. Contamination of the waste by materials other than those specified as acceptable may result in the withdrawal of the service and removal of the container.
4. The Council will maintain the container(s) in serviceable condition but the hirer will be responsible for any loss or damage (other than through the negligence of the servants or agents of the Council).
5. The hirer is responsible for and shall indemnify the Council and hold the Council harmless against damages, accidents, expenses, claims, demands and direct and indirect losses of any kind which may occur or be occasioned by or in consequence of the hire of the container(s) and are not due to any act or default of the services or agents of the Council.
6. Moving House:
   Within the Borough: The hirer may move the bin to the new property with the permission of the Council. Please let us know you are moving 7 days prior to the move.
   Outside the borough: Please cancel your service online. Failure to do so may result in you being charged for the following year. If the new occupier wishes to continue with the service they should contact us on 08456 122 660.

Note: When moving house no refunds will be given for incorrect charging incurred via Direct Debit or other forms of payment due to failure to inform the Council of your move.