Building Control

Building Control is primarily responsible for ensuring that notifiable building work carried out within the borough complies with national Building Regulation standards.

The information provided here is intended as an introductory guide only to our services. For more information please get in touch with the Building Control Team.

Customer feedback

We undertake on-going customer surveys and continually review how we might improve our services.

Contact Building Control

Technical advice, site visit requests, etc

For Building Regulations advice, technical guidance and requests for site visits/inspections in the first instance contact the Building Surveyor for your area. You can find the relevant officer, their area and all their contact numbers on our Building Control Officers page.

General enquiries

For any questions or comments about the Building Control Team and the services we provide, use the following contact details:

London Borough of Richmond upon Thames
Environment Building Control
Civic Centre
44 York Street
Twickenham
Middlesex
TW1 3BZ

Email: buildingcontrol@richmond.gov.uk

  • To contact Technical Support staff telephone: 020 8891 7357
  • To contact the Office Manager telephone: 020 8487 5098
  • Minicom (for hearing impaired callers ONLY): 020 8891 7120
  • Fax: 020 8891 7347

Complaining about a service

If you wish to make a complaint about our service, use our corporate complaints procedure.