Family Information Service (FIS)

Information for parents and carers

For impartial information and guidance for children between the ages of 0 to 19, contact the Family Information Service. The service is available to parents, carers, young people and professionals.

Childcare

Leisure

Financial Information

Support and parenting

Find services for children online

Our Children's Service Finder has information about the kinds of services available for children and young people.

Careers and vacancies:  working with children and young people

Many of our providers have an excellent track record in delivering quality early years education and childcare. We aim to maintain the quality of our workforce and promote childcare as a positive and worthwhile career.

If you would like any more recruitment information, contact the Family Information Service on 020 8831 6298.

Careers in working with children and young people

For information on career opportunities you may find the following websites helpful

Children's Worforce Development Council website.

Childcare Careers

Job vacancies

Job vacancies in childcare

School workforce vacancies in the London Borough of Richmond are advertised on the Eteach website

Volunteering

If you would like to become a volunteer or want to find out more information, please contact:

Richmond Council for Voluntary Services

1 Princes Street
Richmond
TW9 1ED

Telephone: 0845 675 1234
Fax: 020 8401 1967
Email: volunteer@richmondcvs.org.uk
Website: www.volunteernow.org.uk

Opening hours:  Monday to Friday 9.30 am to 4.30 pm

Job hunting tips

For job hunting tips visit the Directgov website here.

Other sources of information about local childcare

The Parent Know How Directory for childcare services for your area, job vacancies in childcare, and lots more local information.

Contact the Family Information Service

For more information, please contact the Family Information Service.

Family Information Service

Children’s Services and Culture Directorate,
Second floor
Regal House
London Road
Twickenham
TW1 3QB

Telephone: 020 8831 6298
Email: fis@richmond.gov.uk.
SMS: 076 2481 9000

Our hours are 9am to 5pm, Monday to Friday. There is an answerphone service outside these hours.

See a map of how to get to the Family Information Service