Family Information Service (FIS)
Information for parents and carers
For free, accurate and impartial information, advice and guidance on a range of child related topics for children between the ages of 0-19 years contact the Family Information Service for the London Borough of Richmond Upon Thames. The service is available to parents, carers, young people and professionals.
For further in depth advice follow the required links below:
Childcare
- Sessional daycare nurseries (playgroups)
- Full daycare nurseries
- Registered childminders
- Out of school care
- Holiday play schemes
- Creche services
- Nanny/babysitting
- Independent schools
Leisure
- Leisure and play based activities
- Parent, baby and toddler groups
- Libraries and toy libraries
- Positive activities
Financial Information
- Tax credits (HM Revenue & Custom website)
- Childcare vouchers (Daycare Trust website)
- Nursery education funding advice
Support and parenting
Find services for children online
Visit our online Children's Service Finder for information about many kinds of services for children and young people in the local area including childcare, activities, advice for parents.
Careers and vacancies in childcare and playwork
In Richmond Upon Thames, recent Ofsted inspection reports show that the majority of our providers have an excellent track record in delivering quality early years education and childcare. We always aim to maintain the quality of our workforce - nursery care staff, childminders, out of school workers etc - and actively promote childcare as a positive and worthwhile career.
If you would like any more information, please contact the Family Information Service on 020 8831 6298 or from the following links.
- Recruitment information for job seekers
- Recruitment information for providers
Other sources of information about local childcare
Visit the West London Childcare Link website for a comprehensive listing of childcare services for your area, job vacancies in the childcare field, and lots more local information.
Contact the Family Information Service
For more information, please contact the Family Information Service (FIS),
Family Information Service
Education and Children's Services,
Second Floor
Regal House
London Road
Twickenham
TW1 3QB
Telephone: 020 8831 6298
Email: fis@richmond.gov.uk.
SMS: 076 2481 9000
Our hours are 9am to 5pm, Monday to Friday
There is an answerphone service outside these hours.
See a map of how to get to the Family Information Service