Electoral Services customer comments
Tell us what you think
We aim to give a high standard of service to all, and very much care about getting things right. Your views are important as they help us check we are giving the best possible service. We want to know if we have made a mistake so that we can put things right, and we also want to know when we do things well.
You may want to:
- Compliment a particular service or staff member
- Comment on, or suggest how we can improve services
- Complain about our service or a specific instance
Voter survey results
Your feedback about our service. We usually collect this at elections.
Contact Electoral Services
For general enquiries, including suggestions and complaints:
Electoral Services
2nd Floor,
Regal House,
London Road,
Twickenham,
TW1 3QB
Telephone: 020 8891 7775
Fax: 020 8891 7184
Email: electoral.services@richmond.gov.uk
Textphone: 020 8891 7804
DX address
DX 200027 TWICKENHAM
For personal callers and deliveries, an accessible reception is available on the first floor. Our opening hours are Monday to Thursday 9am to 5.15pm, Friday 9am to 5pm
See a map to Electoral Services here.