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Integrated working - Every Child Matters projects

Integrated working in Richmond upon Thames

Integrated working enables everyone supporting children and young people to work together effectively to put the child at the centre, meet their needs and improve their lives.

By combining their professional expertise, knowledge and skills, and involving the child or young person and family throughout, practitioners can identify needs earlier, deliver a coordinated package of support that is centred on the child or young person, and help to secure better outcomes for them.

Integrated working is achieved through collaboration and coordination at all levels, across all services, in both single and multi-agency settings. It requires clear and ongoing leadership and management. At an operational level, it is facilitated by the adoption of common service delivery models, tools and processes.

Integrated processes

Integrated processes will ‘drive’ multi-agency working. They will also support the delivery of integrated frontline services.

Key integrated processes include:

Information sharing

Common Assessment Framework (CAF)

The Common Assessment Framework for children and young people:

  • A national, common process for initial assessment
  • To identify more efficiently the additional needs of children and young people at risk of poor outcome
  • Will reduce duplication of assessment
  • Produce a shared language across agencies
  • Improve referral between agencies.

The role of the lead professional

Read more about the role of the lead professional.

This is a role taken on by one of the professionals working with a child in order to:

  • Act as a single point of contact that children, young people and their families can trust, and who is able to support them in making choices and in navigating their way through the system;
  • Ensure that children and families get appropriate interventions when needed, which are well planned, regularly reviewed and effectively delivered;
  • Reduce overlap and inconsistency when more than one practitioner is working with a child.

ContactPoint

ContactPoint is a national system which identifies the services each child is receiving.

  • ContactPoint will provide a quick way for a practitioner to find out who else is working with the same child or young person, making it easier to deliver more coordinated support. This basic online directory will be available to authorised staff who need it to do their jobs.

Useful links

Every Child Matters – Integrated Working: http://www.everychildmatters.gov.uk/deliveringservices/integratedworking/

Integrated Working Factsheets:http://www.everychildmatters.gov.uk/resources-and-practice/search/IG00018/

Children and Young People's Plan